-
April 2024 by Amill Bentley
Man, I was so upset I ordered a large redbull drink and they was out. I didn't want me money back I just want my drink
-
April 2024 by Hannah N.
I waited at the sonic for my order for over half an hour. I clicked the button for assistance about half way through, but no one responded to me for over 10 minutes. During this time, I had to call out a worker walking by for assistance instead as I was receiving no communication through the speaker. However, he was no better as he was on his phone and lacking any customer service etiquette. I then proceeded to wait for my order for another 5-10 minutes. During this entire time, individuals on the left and right of me were getting my serviced. This place might be the WORSE SONIC in Grand Prairie/DFW/All of Texas.
-
April 2024 by Kenneth Delatorre
Trash don’t come here. Waited exactly 38 minutes for the order no one came to talk and let me know what was happening. Terrible sonic . Worker had both AirPods in walking in and out.Would do negative stars if I could.
-
April 2024 by Marc M
Stopped around 6pm on a Saturday and didn't see any activity. Just 2 empty cars parked in stalls. Figured they belonged to employees. After reading the reviews for this location decided to go somewhere else. After half an hour on saw 1 customer going through the drive thru. Place looks deserted. Guess all the negative reviews are true. And another thing. The franchise owners should be getting and reading these reviews not some go between where you have to call an 888 number in order to make them aware.
-
April 2024 by Lewie 5
Waited for 30min didnt tell me it was ready and gave me an incomplete order. I strongly advise not to order delivery at night.
-
March 2024 by Scipio McElroy
I have been very impressed with this Sonic location for a while now.The other Sonics in the area have declined in food quality and especially customer service, but not this location.For me, I have been greeted with smiles and give Yes Ma'am and No Ma'am when appropriate. When I ask for extra cookies in my ice cream, I can actually tell that extra were added.Overall, they do a pretty good job consistently.
-
March 2024 by Olaw
Drink was not the same and did not provide my condiments also took a very long
-
March 2024 by Cade Renfroe
Service at sonics are hit or miss, this one is a hit.From what I’ve seen the last 3 times I’ve been here Jason works hard to have quick and pleasant order experiences and turn around times.
-
February 2024 by Michael Gonzales
This place serves cold food and no ice cream. I asked why they weren't serving ice cream, and the staff said it was because they had just cleaned up They still had two hours before closing time.
-
February 2024 by William Lancaster
The lady was very rude when I pushed the red button claiming They were only doing drive-through and refused any other type of serviceOnly sonic I’ve ever heard of that did this certainly will never be coming back to this locationI can’t rate the food seeing that I never got any
-
February 2024 by Bre classen
Waiting 30 minutes around 9:00 a hour after they opened sat in the drive through and nothing then everytime we come they always have a attitude and it’s very disrespectful.
-
January 2024 by Joe zamarripa
Good food. Customer service was not that good. Young lady at the si cow was short on words and rude.
-
January 2024 by Jennifer S
I should have asked for half of my $3 tip back on an $12 order of 3 simple items. The burger was nasty. Barely any chili on my fries, and they didn't put ketchup in the bag like I requested. Drink wasn't made right either.
-
January 2024 by Noneyo Biznez
Trashy service I ordered delivery 30$ of food only got 1 item which was a coney that I didn't ordered, I ordered burgers meals with tots and slushes.
-
December 2023 by Michael Warren
Everytime I come here it’s bad. But tonight!! I order a chili cheese coney. They say they’re out of bread. I ask well what do you have available now. She says we have everything except the bread for the coney. Ok I’ll take a double quarter pound cheeseburger. She says I’m sorry we’re out of meat!!!
