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March 2024 by Shenell Encalarde
Love this TomTs & would love it even more if I could pick up the new BeatBox Hard Teas from here! I'd buy them all the time!
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March 2024 by Luke Rodriguez
Excellent location
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March 2024 by Servando Castellon
Great service alwaysl and great choice
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March 2024 by Lonnie Wright
Using Tom Thumb is a good place for me it did not being old but I find stuff labeled expires on the 21st and 22nd and it's 24th today but it didn't taste good so I had to give it to the dog and the dog wouldn't eat it so I'm not buying anything here today I'm putting up everything I'm just leaving my car and they can put it up if they can't go see her and take the expired meat out of here and they can go out of business as far as I'm concerned now last time I ever be here
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March 2024 by gee santos
I try applying here i submitted my application for this store been trying to look for a job they are very unprofessional everytime I called customer to speak to HR they always have an excuse for everything telling me they left or to call back in the morning when I do they have more excuses don’t understand why business say they are hiring but don’t wanna hiring a person doesn’t make sense they really like to hang up on people that’s very rude especially if someone trying to get a job they don’t seem to care about the business
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February 2024 by devin hendrix
Clean environment, fresh food, great personalitiesNow giving 3 stars because I don’t understand how you put someone in the bakery that can’t write 3 letters on a cake. Thanks Nick
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February 2024 by Chris Eickel
We enjoy shopping at Tom thumb as we have for years. The employees are always very nice. The meat and produce have been very good. Hopefully when the economy is better the prices will go down.
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January 2024 by Joseph Picardo
Visited Tom Thumb this morning and i was treated like a piece of trash by one of their enployees. It only takes one, i won't ever spend a dime their b/c of him.Every local grocery store needs to step up their game big time, HEB will be opening soon about 7 miles away.
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December 2023 by Love, Rebel
This store is always out of stock out of date and understaffed because you can't find anyone to help you find something when you need it, if you do it's expired. Dairy is a joke as there's never milk yogurt cheese or eggs on the shelf. There's always kids hanging out in the front. And forget about online shopping that department is the worst. Save your time and money and go somewhere else.
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November 2023 by Tiarra White
I went to the service desk to get a money order on 11/13 and I waited in line for roughly 10 minutes before I was told the service desk was closed after the Customer ahead of me. I then asked if I could just get a money order. The rep then told me I’m off the clock and going on break. I asked if someone would be there to cover her… she said no. It was 6:30pm and the customer service desk don’t close until 9:00. The rep was rude….
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November 2023 by Nelly Nelly
Online Delivery/ customer service is terrible. The driver delivered my products somewhere or kept it. He did not photo the products by the door just a street view of the incorrect houseOct 13. Still waiting for my 50.00. Order number 72946003 then they said it would be ready in 7 business day ref 07263555 then i contact again it would be ready 31st ref 07359572. Should not take this long for a refund
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October 2023 by David Nichols
Warning: This Tom Thumb used to be the grocery store where we bought all our food and gasoline for the last 15 years. In the last year I've had 3 separate instances where the food on the shelves is past the expiration date (way past). The worst one was Noosa yogurt 2 months past expiration! You could see it was green thru the cups. I told the supervisor about this and went back to the store 2 days later and the yogurt was still on the shelf! They don't seem to care about food safety. I've also had issues with the gas pumps not shutting off and spewing gasoline allover the side of my truck and me, very dangerous! I contacted the central office about this and they said they would take care of it and apparently they did because the gas station has been closed for 3 months. They had re-opened it a few weeks ago and I went there today to use the last of my gas points (I no longer shop here) only to find a sign saying all pumps are broken! I recommend the Kroger on I-20 and Great Southwest instead.
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October 2023 by anjanette torres
Went into this Tom Thumb today, and I had a long day, Natalie, my cashier checked out my items. She was extremely kind and great customer service. She made my day so much better. Thank you.
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August 2023 by Stephanie Elizondo
I do groceries here almost weekly and usually have a very good experience. However, I came in today and a worker by the name Natalie an older women seemed to quiet literally be following me around the entire store. Every aisle I went into she was right behind me. It made me feel uncomfortable as she seemed to only be following me out of everyone else in the store. Not a very pleasant experience. Don’t know if I will be returning back.
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August 2023 by Cynthia Elizondo
It’s honestly sad that racial profiling is still a thing. You would think that customers would be able to shop in peace without employees, such as Natalie, following you around the store. I’ve shopped at this store for years and never has a problem until today. Definitely recommend someone from corporate to counsel this individual.