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January 2024 by John Atmar
The gas pumps are falling apart. Fuel was spewing all over myself and my car and the nozzle handle wasn’t pulled. Huge safety hazard.
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December 2023 by Ronnie Williams
This Valero is not good at all. The pumps, literally all of them, hardly ever work. The place is downright filthy, inside and out.
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May 2023 by Regina Rush
My family member had a medical emergency and asked the clerk to call 911. Was told that they couldn’t do it because it is a place of business. The inhumanity is unbelievable.
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May 2023 by Steve K.
DO NOT GET GAS HERE! The. Pumps. Are. So. Slowwwwwwwwwww. I tried to fill up a rental I was returning and simply could not wait. The pumps were so stupidly slow. And not just the one I was using - other cars were there FOREVER. I had time to run to the donut shop (which is incredible) and still my pump was going. I left before it could fill because it was just so stupidly slow. Valeros are terrible and should be avoided at all costs. DO NOT GO HERE.
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September 2022 by Suzanne G.
Went to buy a pack of Newport cigarettes last night (still had a few in my old pack) woke up this morning ready to open my fresh pack opened the pack pulled one out lit it and they are bootleg Newports. They taste terrible! You guys own the store you know your selling fakes and if not you should be educated these the packs themselves have ridges where the dark green strips are. They know they are fake because you paid pennies for the cartons in comparison to the cost of a true carton. Then turned around and sold them for almost $10 a pack. Profit like that maybe you'll buy real cigarettes next time. You have officially lost my business as I agree with the both complaints below as well. They will overcharge you if you don't pay attention (so get your receipt every time) they are always on the phone to the point they don't greet you and make you feel like your bothering them when you come to use their store. There are too many other stores around here for me to spend my money with you. Good day!
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July 2022 by Tom Mcqueen
Staff is very helpful. They came out and helped me with the air machine.
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March 2022 by Zac R.
I live across the street and have gone here regularly because it's convenient and had good service in the past. This gas station has an excellent location right off the highway. Recently things have gotten bad. Attendant will be on their phone or listening to music when you're trying to get help. I have never seen this bathroom clean it with a trash can that wasn't overflowing. Recently i made a purchase and asked if I could change some ones for 5s, 10s or whatever was convenient.. I told him even one 5 or 20 would help and he said they didn't want my ones and that I should come back in the daytime if I want to exchange money.
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November 2021 by Rhett Hayes
“If you gaze long enough into an abyss, the abyss will gaze back into you.”Friedrich Nietzsche
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September 2019 by D M.
I will NOT shop at this store again. The cashier was incredibly rude and hostile. After he misspoke about how much I owed (quoting a subtotal instead of the final amount), I pointed it out to him (because I got a lot less change than I would have based on the figure he stated). He was adamant that he had not said the wrong price and became argumentative and belligerent about it (no, I was not trying to hold him to the wrong figure, which sounded wrong when he said). Based on the ridiculous lack of customer respect (much less service) and hostility, I would STRONGLY recommend against shopping here if you can help it. (Unfortunately north Grand Prairie doesn't offer a lot of options.) NOTE - I would have given them zero stars if yelp! would let me.
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August 2019 by Papa G
They don't carry my beer
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April 2019 by Sherry CNM
Awful awful bathroom and the guy at the counter acted like it was my fault that his bathroom was trashed
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April 2019 by dlewis11380 L
Awesome!!
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November 2017 by Nfl Highlight
GREAT SERVICE AND GOOD SNACK OPTIONS EVEN BETTER STAFF
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April 2017 by Nick Chapman
Excellent food, and even better service! Will definitely be back!
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September 2015 by Austin M.
I used to go to this Valero with my husband almost nightly to get snacks, until one night we came and witnessed the bald headed manager push a female black girl out of the store even though it was 10:50 and they don't close until 11:00. We went back into the store a week after the incident and the bitter bald headed manager says we are "no longed welcomed" because we disagreed with how he handled the situation, cause it was violent. All I have to say is that, we may not be welcomed back, but honey, there's a gas station on every corner and we can always give them our money if you don't want it for your business, cause at the end day, we can go somewhere else, but you'll still be stuck at a job you clearly hate. Would not recommend this location to anyone. The manager clearly has issues and I wouldn't trust his rage around anyone as he could go off on a killing spree at any moment, and if he does, you heard it here first.
