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July 2023 by Jody Pham
The Hispanic woman with the long eyelashes has no kind heart to deal with customers..I don't recommend anyone to go to this place because of the low extra deals that they try to give youFor your merchandise. It is so sad.i use to go here but now i have to take my buisness some where else.disgraceful ? and humiliating to even talk to her. She ; they do not deserve any stars.
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June 2023 by Sophiea Walker
I went in on Saturday less than a month to pick up my gun that I had pawned registered and in my name legally and without explanation told to come in on Sunday the next day. I go in the next day and the manager said you need to be licensed to carry to be able to pick up your gun or two people who are registered would need to be there. I work and this is so inconvenient and prejudice. It defeats the purpose of the new laws in Texas. 0 stars Don’t pawn your gun here.
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May 2023 by Paul Hillman
BIGGEST RIP OFF IN TOWN THE HISPANIC SERVICE GUY WAS REAL RUDE AND LIED REPEATEDLY I WILL NEVER COME BACK AGAIN AND I WOULD WARN ANYBODY TO NOT DO BUSINESS WITH VALU + PAWN
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August 2022 by Stacy Lackey
I've been coming here on and off for YEARS! The staff are friendly and helpful. I've never had an issue.
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April 2022 by Shanice White
NOOOOOOOOO STARRRSS AT ALLLL. GO SOME PLACE ELSE TO BUY GUNS. I WOULD PREFER ROYS PAWN AND GUN. WHEN THEY HAVE PEOPLE RUNNING THIS BUSINESS YOU WOULD THINK NO WONDER PEOPLE GO TO PUBLIC PLACES TO CAUSE HELL.
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March 2022 by Matthew Leal sr.
Horrible service my husband can't read or write an they won't allow anyone to help him fill out a background check. They made him feel so bad about the fact he can't read! I would give this place 0 stars if it was possible. I don't wish this on anyone my husband can't even get his gun out of pawn so I made a complaint with corporate an now we can't do anything till then! Any ideas !
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May 2021 by Mamayne D.
Wifey decided to purchase me a ring which was too nice of her but she got it too big and the edges are sharp. She didn't pay the xtra few dollars to be able to return she actually thought that you could just come back and return its been less than 72 hours since purchase. I understand it's a bull crap system she didn't know or understand so I'm HERE saying ok well lets do 40 naw 60 off price for a exchange they say nope it's half of 290 excluding tax I'm like really ok what if I purchase a gun he says I can give you 175 off the 290 come on they want 1 purchase out you seemed like and thats it looks like cus I said you will have a new customer out of it as well naw they don't give a care. Lesson learned I know they didn't care about this 1 person purchase so be careful spend the extra few dollars which i always do just in case and I don't recommend them at all. Unfortunately this is I shop I'm fixing to post this story when I get home on every outlet review system ICan.
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February 2021 by NevaNoMo
Owner rude
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January 2021 by Tanisha Moore
This is the worst place ever. The owner is so rude not sure how he is still in business.I will not return. I would give it 0 stars if I could.
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October 2020 by Juan Zaragoza
Bad business.
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July 2020 by BigMe
They were cool with me and gave me a good price. I didn't have any problems ??
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July 2020 by A adams
Very bad customer service..and that's real talk...dont waste ur time and it's a big RIP off..cant wait til they go out of business
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March 2020 by Melinda Ryans
I went in to look for a camera and found a great deal that I couldn't pass up. The customer service made the experience
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December 2019 by Preston Kay
Ruud. What happened to the other manager. Smh
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July 2019 by Toni Anjelica
I went in to try and get a loan for just 100 dollars to finish my car repairs which I explained. I brought in a new necklace from Zales an HP laptop and a designer wallet. All were in great condition. Then they turned around and said all they could loan me was 25 dollars. Of course I said no. The reason why I'm giving such a negative review is because I WAS a frequent customer of there's and they couldn't even work with me but instead gave me a 25 dollar offer that was meant to try and belittle me. I don't appreciate how it was handled and your employees need to be properly trained instead of having to always go the back to see what they can do and whisper about you.
