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November 2023 by Stephanie Ebron
All the ladies at the vet and the groomers are amazing comma doctor king was great.
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November 2023 by Rhyme Penttila
They were really helpful and nice. Got all the vaccinations I needed
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October 2023 by Nikkita Martino
Unfortunately have to update my review. When they were Thrive the team was incredible, empathetic and reasonable. After having to reschedule for being 2 whole mins past the "grace period" my partner returned today with 3-4 vaccines except the one we scheduled for...which they failed to advise she was actually up to date on. The entire reason we scheduled this was because the app stated she was overdue and she needed her nails trimmed. They refused to clip her nails - something they always did before. And now we have to wait another 24 hours before she can go to the groomers because of shots we did not ask to take care of today. The discharge paperwork was not only brash, the concern mentioned at the visit was completely incorrect. And if course, more product pushing. They very clearly took advantage of the less knowledgeable parent coming in this time because they know my dog, me, and what we come in for. After years of a great experience, primarily when this location was thrive, today it was apparent that making money was the most important part of my dogs visit today. After being constantly talked over last time I visited, I let it go. Today, I'll be looking for a new clinic.
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September 2023 by Rebecca Orrill
Waiting time is at a minimum. Dr. King and the staff are always so personable and professional. They explain everything making sure we understand.
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September 2023 by Holly Blevins
I tell anyone who comes here will not be going anywhere else. I have found my babies their new home. They are awesome and I will not go anyplace else
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August 2023 by David Hoover
I love my new vet! My dog lost a toenail, ouch!Dr King got him back on his feet, and they even called today to check up on him!! Who does that!!
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August 2023 by Sherilyn Prost
This was my first time visiting them. I'd taken my foster dog Abby for her heartworm test/meds. Even though they we're very inundated with many pets they were very efficient and professional with each pet and their family. We were in and out in a half hour. Their prices were very affordable. I've already recommended them to three of my friends and to Abbys furever Mom Erica.
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August 2023 by Carlos “Carlitos” Hernandez
Had to wait 3 weeks for my dogs appointment. Harassed with text messages and emails of appointment reminders and cancelation procedures and notice requirements only for them to call me 25min before my appointment to tell me it's been canceled and if I'd like to reschedule. No. Thank you for wasting my time Petco.
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May 2023 by L. Battle
My experience was absolutely wonderful at the Vetco Grand Prairie facility!!! Right after I scheduled the appointment, Dr. Lourdes called me to find out exactly what was going on with my baby and that really calmed my nerves, gave me a sense of peace, and made we feel like they truly cared about the well-being of my dog!My office visit was just as AMAZING from the front desk receptionist to the techs and then the doctors! Everyone was very sweet and polite and the Doctor thoroughly explained everything to me and was very knowledgeable! Thank you so much Vetco - Grand Prairie for making me and my baby pup feel better; please keep up the OUTSTANDING work!!!
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April 2023 by RARC
Wonderful patient staff.
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April 2023 by Jae Smart
Brought my new rescue dog here and we were treated like usual customers very pleased and very informative from beginning to end.
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April 2023 by Jo (Spooky Jo)
Everyone made us feel like family and that we were important. We were very impressed.
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January 2023 by Laura Ashley Irons
My dog has to come here to get his paws trimmed because he fights too much for the groomers. They always treat him well and work quickly. At his last visit (Friday, 01/13/23) they caught an infection in his paws that I never would have caught myself. They gave us what we need to treat him, except for a shot which was out of stock. They made us a follow-up appointment that day for the shot. One of the staff members even remembered my dog from when we lived in Cedar Hill and she worked at that location. These people seem to really love what they do.
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January 2023 by Jim
1st wellness exam was freeThe phone is answered quicklyEasy to schedule or update and cancel appointmentsThey send regular updates through text or emails so it is easy to track and works as a reminderThe lady at the reception was very nice. The doctor I visited was Samantha and she was very positive and being a first owners, she showered with lots of advise and suggestionsMy puppy was vaccinated and I have more upcoming visits for vaccinations thereGreat service and care.
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December 2022 by Teirany Young
The staff at the vetco in Grand Prairie’s store are essential as they go above and beyond to help your pet feel safe and comfortable
