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February 2022 by James Kirk
Reckless and immature!We got a loan for a car, one we pay every single month. We used a feature suggested to us to use a “skip” month for December. Unfortunately they lack any sort of communication as to critical rules regarding said “skip” like, “the skip will be forfeited if you pay the last months bill even one day late” (despite the 10 day grace period in payment) and they didn’t tell us until late fees occurred. They said it was no fault of their own for not explaining the perimeters and I was on hold for over an hour just to be told what the fee was. They were rude and I eventually hung up because that’s no way to treat customers. I do not recommend using this bank for ANYTHING as it’s not just inconvenient, they are criminals. I enclosed a screenshot of the 1hr 8min hold time where they told me 4 different stories explaining what the issue was.
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February 2022 by David Miller
Worst bank ever, do not trust them with your money.?♂️
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January 2022 by Robert Smith
Great service and very helpful ?
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July 2020 by Tanner Tran
Gerardo (Gerry) at Terminal A is a consummate professional and goes above and beyond to take care of his clients. Absolutely recommend
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October 2019 by Krissy Askins
Poor customer service
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July 2019 by Nicole Weeks
Took forever for them to post my account balance being that my job does direct deposit
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September 2018 by Sharon
Very polite, quick service, and unbeatable auto loan rates!
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April 2018 by Tamilasami Tamilasami
Horrible Company! PREJUDICE AGAINST SPECIAL NEEDS HANDICAPPED.👎👎👎👎👎TERRIBLE PLACE.THEY WILL KEEP THEIR MONEY.
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January 2018 by Anthony Valenti
Poor service
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June 2017 by Duane McCugh
This is my credit union always helpful ans convenient for those working for American Airlines
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April 2017 by William Safari
Nice place, clean and nice people
