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September 2023 by Trasee Noguera
I ordered two fingerprint wedding bands but when I received them they did not look like the fingerprint rings that they advertise. The fingerprints looked more like tire tracks or tiger stripes than like the prints on their site.So, I sent them back and asked them to redo the rings. They charged me an extra $50.00 to redo the rings. When I received the new rings they still were not as described! And now, since I'm unable to get any of my money back, I'm just SOL!
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June 2023 by Nalisha Dickson
The ring is beautiful and I am most certain my soon to husband will love it! I had a small error with my order and with zero hesitation and priority shipping they ensured I received my item on time. Their excellent service alone is 5 start. Thank you so much for valuing my business and the love you put in the jewelry it shows!!
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April 2023 by Lindsay Milford
Quick and detailed customer service. I would give 6 stars if I could! I'll be back, soon!
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December 2022 by Clint Warren
I looked everywhere for over 8 months for a custom made multi facted diamond cut ring specifically 12 mm width... ONLY AYDINS could do it !! I just love it thank you guys so much !!
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December 2022 by Dstany Williams
Okay, first — the customer service & communication is UNMATCHED. So fast, kind & efficient. Second, they’re a US-based company , which = even faster service. Don’t have to wait weeks for overseas shipping. Third, I had a mishap with my picky groom and it wasnt even a big deal for Aydins to update my order. I will definitely be buying more in the future. Thank you ?
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September 2022 by John Morelli
My wife and I had wedding cake knife engraved. Mr. Naushad did a very nice job. He took his time to work with us on how to lay it out.He was a pleasure to work with.If you need something engraved, he's the man!
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August 2022 by Mario Yanas II
Great people ordered my size 14 ring and was at house with in the next few days with it engraved. Fit nice can not even tell it is there love it will recommend to anybody
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June 2022 by Dstany Harris
Okay, first — the customer service & communication is UNMATCHED. So fast, kind & efficient. Second, they’re a US-based company , which = even faster service. Don’t have to wait weeks for overseas shipping. Third, I had a mishap with my picky groom and it wasnt even a big deal for Aydins to update my order. I will definitely be buying more in the future. Thank you ?
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May 2021 by Bree Zimmer
I paid for rushed shipping, which was supposed to get my ring to me in 1-3 days. It took 7 days to arrive.
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February 2021 by Megan Koontz
I have been trying to find the right engagement ring for my partner for a while. I ordered one from another vendor and they messed it up horribly, the colors were wrong. I then ordered from Aydin's, and they had a great delivery time and worked with me well. However, when I received the ring, it had the wrong engraving. Thankfully, they were willing to help again and ship the package quickly in time for the proposal. It was an extremely stressful experience, though, just because of what I had been through before. But ... definitely good service and quality. It was just an unfortunate situation.
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February 2021 by Sam Geerling
Terrible product quality and a insufficient return policy. I bought two of their Dinosaur Bone Rings. and both started to fall apart in just a few months. They would not accept a return by then, they will only repair the rings. We got the first one repaired, but it started deteriorating again just a few weeks later. They'll continue to repair it for cost of shipping, but what's the point of the ring if it's always being shipped off for repairs and not able to be worn?
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March 2020 by Simón López
very good and are nice person ate
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August 2019 by Kourtney Lynn Coons
This place is the best! I was traveling out of the country and needed to have my husband's ring resized. We came home for a week and Aydin's got it to me before we flew back out. Then when the ring arrived and still didn't fit he sent another one free of charge! Truly great experience working with Aydin's. Professional, timely, and customer service is par none! Thanks a million!
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August 2019 by Xavier Gallagher
Aydin's Jewelry: one of the BEST Customer Service experiences that I have had!
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August 2019 by Xavier Vitale
Aydin's Jewelry: one of the BEST Customer Service experiences that I have had!I am a customer who purchased their wedding band through Etsy & Aydin's business partnership a little over a year ago, and they (Aydin's) certainly do NOT shy away in their attempt of building grand customer rapport.Due to an incident that I had on my end a few months ago (*wedding band broken/ cracked after a fall on some sturdy concrete flooring), I had to return the band to Aydin's in the hopes that I would be able to get it repaired/ replaced with ease. To my greatest surprise, they went above and beyond in being able to retrieve my band, replace it (w/ full customization like the previous one, engraving, sizing, etc.), and send it back ALL within a week's span (I am located in PA while their store is located in TX). Every bit of service (mostly in their communication) that they provided allowed for me to be reassured that my band was transported safely, engraved w/ the exact same look, and returned promptly without any form of problem in between.The band is back on my hand, safe and sound, all thanks to the work and customer service of Aydin's: THANK YOU Aydin's Jewelry! :)
