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April 2024 by Teresa Simeroth
Went for a birthday party, and my son had a great time. All the employees we interacted with were very friendly and helpful. Lots of different types of games to cover multiple age groups.
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April 2024 by Hershel Williams
The service was good and the people were nice. Had my daughters birthday party here today and the price was good.Parking: Plenty of parkingWheelchair accessibility: There is wheel chair accessibility
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April 2024 by hcarlile73c1
Love the timing charge instead of money worth.
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March 2024 by Neesha White
Brittany is absolutely amazing and made my daughters birthday the best ❤️
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March 2024 by Lori Negron
We had so much fun today! We love visiting there and the manager is absolutely fantastic!
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March 2024 by Peter Chan
First time visiting this venue. I am impressed with the pizza that is on the expensive side. Good service.
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March 2024 by Michael Ngo
This Chuck E. Cheese is way nicer than the Lewisville one we always go to.
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February 2024 by Norma Lumpford
First and foremost I would like the thank Ms. Ricky for handling a situation with such grace and respect. This lady gave time to listen and was not demeaning. I thank you very much Ms. Ricky and plan to continue attending your Grapevine Chuck E. Cheese. After all it's about the children not the adults.Parking: Clean parking lot and easy access to building.Kid-friendliness: Building had plenty of room for children to run play and just have fun.
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February 2024 by Joey Zahn
Very clean and friendly! About all you can ask for at these germ factory
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February 2024 by G R
Great place for family with younger kids to get together. Lots of games for kids. Cheese piizza tastes awesome ?Also a great place for kids birthday parties.
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February 2024 by K Will
Very clean, nice and professional staff. Good games. I even enjoyed myself.
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January 2024 by Myra Day
Fun experience for my grandchildren.
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January 2024 by Freeman Family
Employees were very nice. Kids had fun.
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January 2024 by Ocean Giles
Like half the games were broken. The pizza was super expensive. The staff did seem like they were trying to make the best of the situation that they were dealt.
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January 2024 by Catherine Wallace
Showed up at 7P to find out they are closing early due to inclement weather. Ok that’s fine, but then 1. Answer your phone when someone calls 2. Don’t shut done the salad bar & other things you offer If I had not promised my 5 yr old this place for her bday I wouldn’t have given them 30 minutes of my time & money!!! Oh here let me add more…they turned the ticket machine off at 7:20P I was told by Josh to go to the Lewisville location next time. Josh has a lot of training to do!! Pics for proof! Horrible customer service! Dave & Buster’s from now on! I wonder if the owner knows how terrible the customer service is. If they keep at this rate they will run this business right into the ground. What a shame!
