Coach Outlet is a global fashion house founded in New York, known for its high-quality leatherware and accessories. The brand is led by Creative Director Stuart Vevers and inspired by the spirit of its hometown. Coach Outlet offers a wide range of products, including handbags, backpacks, wallets, and shoes, catering to both men and women. The store located at 3000 Grapevine Mills Parkway, Grapevine, TX 76051 offers the latest styles at competitive prices. Customers praise the store's accessibility, with ample parking and wheelchair-friendly facilities, as well as its kid-friendly environment. The reviews highlight the exceptional customer service provided by the staff, particularly Sunny, who is described as knowledgeable, attentive, and welcoming. Customers appreciate the staff's friendliness, helpfulness, and ability to speak multiple languages, including Spanish. The store is known for its frequent sales and discounts, which customers find very appealing. Overall, Coach Outlet is praised for its high-quality products, competitive pricing, and outstanding customer service, making it a popular destination for fashion-conscious shoppers.
Want to give a 5 star Review to Benjamin!!! He was super nice and helpful when it came to deciding on a nice everyday Tote bag. Thank you so much for being so helpful and choosing such a beautiful and stylish Tote bag for me. Benjamin is the absolute BEST!!!!!
June 2025
Very elegant and attractive bags, purses and other leather items. Very few other items are available. Ample parking in free parking lot. Accessible to wheelchair ♿️. Kids friendly.
June 2025
5 stars only for Sunny!! I haven't had good experiences here, as the staff I've come across are typically condescending and grumpy. But Sunny is fabulous! Made me feel welcome without being overwhelming. There is a reason all the positive reviews say his name! 💛