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June 2023 by Nathan Howland
Good PHARMACY
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February 2023 by Google user
Amir, the Pharmacists is always very professional and kind to me. He knows my name every time I stop by to pick up my meds. He goes out of his way to help me. Everyone is great!
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February 2023 by Jennifer Markum
Amir, the Pharmacists is always very professional and kind to me. He knows my name every time I stop by to pick up my meds. He goes out of his way to help me. Everyone is great!
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April 2022 by Lauren S.
Let me just preface with I never leave reviews especially negative ones. Whoever is running the pharmacy is a monster. They must dedicate their lives to watching video games and not human interaction. Rushing you along...won't look anything up ....I'm sorry I'm inconveniencing you at your job! Avoid at all cost! There's another CVS right down the road.
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March 2022 by Terry D.
Horrible service, if you can even call it that. Was hung up on by pharmacy staff after being transferred/on hold 3 times. If you threaten to report them or call the store manager they become suddenly halfway helpful. Pharmacy can't separate discount cards, insurance or communicate/rectify their internal failures with both. Your insurance, prescriber or discount card will always be the reason why your prescription isn't filled when it should be. If you manage to get through to someone with actual skill, they still cannot fill your medication because CVS doesn't allow them to keep the supply on hand (due to the cost of one single dose) and you'll have to wait several days for it to arrive. Don't depend on this chain for lifesaving or life-altering medication. They'll treat you like a number, not a person.
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January 2022 by Trey R.
BEWARE the (401) area code rapid tester. Absolute worst COVID test experience of the past two years. Needed a rapid test last week on 12/31/21 and showed up for an 8:50am appointment. Because other customers were parked in the rapid testing spots it took me a few minutes to find out where to go. I texted that I had arrived at 8:53am. No response or instructions. Texted again at 9:03am. No response. Finally I text at 9:16 once more "I'm parked by the back door is that the right spot?" I get a call from a 401 Rhode Island number. The pharmacist doing the rapid tests tells me that she had called me earlier in the morning to give me directions and since I did not answer her call, she was not going to answer my texts like we are children or exes or something. She was just going to let me sit in my car until I gave up? I have never previously had any interactions with this woman or know her from anywhere else, just a random outburst from a pharmacist whom I would expect to act professionally especially given the role she is playing in the world right now. I have no idea if this woman was tired or had something else in her life frustrating her, but the level of unprofessionalism I experienced from this woman will ensure that I never go to this location for any future pharmacy or covid testing needs. If she is this ridiculous about not answering a call for which she didn't even leave a message I can only imagine the level of care that she would use handling a customer's medical information.
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May 2021 by Bryan U.
I recently switched to this CVS because I moved. I have never experienced poor customer service from a CVS pharmacy until now so I'm going to say, stay away from this specific CVS pharmacy.I have picked up prescriptions 3 or 4 times and each time the employees try to make sure I don't save money. They question my insurance and any prescription savings cards I produce but it hasn't gotten so bad that I needed to write a review about it until today. Went in to pick up a prescription...Employee: "are you aware of the cost for this?"Me: Should be 9 dollars but I'm guessing from your statement its going to be more?Employee: Goes back to get my prescription and briefly reads something and says out loud: "Yep! I don't need to verify, yessssss!" - I don't know what this specifically meant but you can read on and take from it what you willEmployee: "That will be 196 dollars"Me: I have a savings card that should change it to 9 dollarsEmployee: "That savings card no longer works"Me: Well can you run it to be sure?Employee: "I don't need to I ran it yesterday"Me: So you simply wont run my card to verify for me?Employee: "I don't need to I ran it yesterday"Employee: "Your milligram prescription is no longer covered by the savings card"Me: Fine.I get home and call the savings card customer support number and they have no idea what the issue is. They say there is no change to the savings, the card, or policy. They then ask me, did they run your card? I said, no, they refused to. They didn't know what to say to that and provided my card details again and included a phone number the pharmacy can call if they need verification. I go back to CVS - different employee, I will call this employee, "Better Employee", helps me but the employee from the first interaction is there. Me: I was over charged for this prescriptionBetter Employee: "No problem, let me take a look"I now hear Better Employee talking to the first one, going back and fourth on how it isn't covered. Better Employee: "It says right here, 9 dollars"Employee: "Well thats good"Better employee: "Ok looks like there was an error and it will cost 9 dollars and I will refund what you initially paid. I just need to take the prescription back for a sec"As she is repackaging my prescription, Employee starts feverishly checking on the computer to validate my 9 dollar cost; this is something she refused to do when I asked her on my first visit. I can hear her mumbling about it shouldn't be covered, and that she is still checking. I finally get upset and sayMe: Why are you trying so hard to not allow me to save money?Employee: Mumbles something I couldn't hearEmployee: "I'm just verifying the cost"Me: You just saw your coworker verify and you said, well that's good. At this point the manager is looking over because I am noticeably upset. My medication is still sitting in the back and they aren't bringing it to me even after its been verified as costing 9 dollars. Better employee finally brings my medication and then gets cut off by the manager who suddenly needs to verify it again - doesn't look at me, doesn't say just a sec, doesn't address me in any way what-so-ever. All I can take from my interactions with this specific CVS pharmacy is they want nothing to do with saving you money and if you get upset they will take offense and do whatever they can to further cause you grief.
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February 2019 by Sky Bling
This was my first time with this pharmacy and they have been really great in their assistance. I couldn't be more pleased with the friendly service and professionalism of the staff. I look forward to doing business with them again because of the caring way they take care of me. This is now my primary pharmacy of choice for all of my prescription medications and I couldnt be happier. Perhaps it will work for you.
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February 2019 by Todd Dillard
Seems like we use them almost daily these days. Service is always professional, timely and accurate. They have been our pharmacy for the past 5 years.
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January 2018 by Jamie Broome
Today I tried calling them again today since no one answered yesterday.. the phone either rings one time and hangs up OR it just rings and rings.