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January 2024 by Mr.Robert Everett
This location is always closed for some reason .
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December 2023 by Jbb Vvhh
The manager closes the store at random times without any explanation..It’s a Friday night at 6:45 , in DECEMBER ( the busiest time of the year) and this store is closed?? I mean, if you’re over working your staff!! Pay them more and higher more people or Change your damn hours but I drove all the way here and y’all are closed! I wish I got to make my own schedule !
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December 2023 by Blu Otis
This place sure has a lot of stuff. Much of it is a dollar but much of it isn’t a dollar. I guess you can get away with it if you have some stuff that’s a dollar. I’ve been to several of these stores across the country and would write this one about average.
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November 2023 by Redding Terminal
Mary and jentle customer service was very kind and professional. Great visit they go up above to make you visit pleasant.
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October 2023 by Cheryl Miller
I have enjoyed shopping Dollar General in Grapevine, TX. I gave up the last time when there were boxes everywhere. Boxes were in aisles all over the store.Some blocked the products on shelves. I left without buying anything. The employees were up front having a conversation when I walked in and when I left. Sorry to see this.
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June 2023 by Mitchell O
They run the store like they don’t want you in there. They also constantly price things incorrectly, which magically always rings up higher at the register. Is that legal?
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September 2022 by Shirley R.
These young ladies are so polite & friendly. Store was very clean. Thank you for being such a delight!
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July 2022 by This Is My N.
Watch out for WALTER. He calls himself a manager. I didn't know that THIEFS could be hired to be a store manager. For STARTERS, he is a RUDE manager. He KNOWS you are waiting like a dummy at the cashier station, and he doesn't even acknowledge you, he won't even say something like, "I'll be right there". You can FEEL THE TENSION IN THE AIR. He doesn't like people. But it gets worse. He has on MULTIPLE occasions PURPOSELY left items out, (as in, DIDN'T PUT THEM IN THE CARRY OUT BAGS).. It's something I discovered after the fact. I normally don't save GROCERY receipts. So, one day, after shopping there, I had a craving for fruit. I THOUGHT I had bought some fruit cups. I looked in the fridge (after I put up the groceries) and I didn't see any fruit cups. I figured I might have decided to put it back on the store shelf, and forgot that I put it back, so I didn't think anything of it. This same experience happened on ANOTHER occasion. THEN, I started getting suspicious. I went shopping again, and THIS TIME, I DID save my receipt. When I got home, I cross reference my shopping receipt with the items in my bag, and Lo and Behold, THERE WERE ITEMS MISSING, This LAZY WORTHLESS EXCUSE FOR A HUMAN BEING 'PURPOSELY' left things out. All I can figure is he does this so he can RESELL the same item and pocket the money for himself, OR, just straight up takes it home. Whatever the case, HE IS A THIEF. I called up corporate office, but I NEVER got a live person. All I could do is leave a voicemail a couple of times, and included the receipt number (hoping that corporate office could look up the store surveillance footage and corresponding time on the receipt to see if they could see him doing this, but no one ever got back to me. VERY disappointing. GET THIS! I told a new friend of mine about my experience, and she was quick to ask, 'WAS IT THE STORE IN GRAPEVINE?" and I was surprised and asked her why she would think that, and she said that she was actually at the store, when A CUSTOMER was complaining about THE SAME THING to this worthless excuse for a human... So it is VERY APPARRANT that this thief has done this to more than just me. BE CAREFUL. WHEN YOU SHOP THERE, MAKE SURE YOU SEE E.V.E.R.Y. ITEM you paid for BAGGED. If necessary, DO A DOUBLE TAKE , AND MAKE SURE EVERY ITEM ON YOUR RECEIPT IS IN YOUR BAGS. One more thing. When I called the store to complain the next day, (after having experienced no phone answer at corporate office) the l**** had already left. I was REALLY irate and I told the person who answered the phone that I could go up there and get two items that were left out of my bags. When I got there, I had to release my anger verbally (but respectfully to the other employees) and I told them, in front of store customers, that their boss was a P.O.S. and that I had left a voicemail at corporate. These people gave me a look that suggested that their l***** thief of a so called 'leader' is not on their list of 'friends'. I could tell that no one likes working for this l***** I was so angry that I told them if the guy wants to take it outside I would be more than happy and stomp his (*&)() outside. If you are reading this and this has happened to you, make a comment, or reply, if that's an option. I want to get with people who have had this experience so we can get this l**** fired.
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July 2022 by Quincy Hampton
The manager Walter has a snotty attitude and rude I see why they always hiring it’s not the workers it’s the management… Then this store has the #1 greatest customer service
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June 2022 by James Sherry
I don’t think we have any helium.Can you please check for me.Sir we don’t have any heliumOkayClick
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May 2022 by violet rose (violet)
This store has very rude management I came in the other day to make a quick stop to get some laundry detergent and the store manager was yelling at the staff infront of customers telling the cashier to go to the front when they were putting away the inventory when he was doing nothing but giving orders he was rude to me as a customer when I was trying to ask where an item was located in the store I will not shop any longer
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May 2022 by Lea Fen
Walter the “manager” was extremely rude and disrespectful when speaking with me. He is incompetent and I won’t be back to this store.
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April 2022 by Kim Greer
There is no one EVER in the store to help you and if you ask Walt for something he acts like you just bent his whole day!! Not just with me but others also.I’ve had to help customers because they had no one to ask. I’ve even had to stock the shelves myself because the stuff will sit in boxes everywhere for a week! If you don’t like working with the public then don’t because we don’t know that until we encounter you. It isn’t our fault that you feel that way. Just once it would be nice to come in and see a smile on your face Mr. Walt!
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February 2022 by Shaketha Miles
Do not come to this location if you want to be followed around the store like you are going to steal something from the dollar store. I hate to see how teenagers are treated if they follow a grown woman around the store. Needless to say, will not be back.
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February 2022 by Meagan Ramirez
The cleanest, most well stocked Dollar General I've ever been to. Five stars!