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June 2025 by Jared Kincaid
Rented a 3/4 ton for 10 days to take our tv on vacation. Had a great experience with Brooke P. At check in. She chatted with me about what I was towing and made sure what I selected met my needs. While we were out the brand new truck (brand new for real, 13 miles when I picked it up) started having transmission issues. I talked to Brooke on the phone Thursday evening right before close, and Friday morning she was on the phone with me first thing coordinating details for dropping off a replacement truck. The disruption was minor thanks to Brooke and the team handling it so quick and taking care of getting the new unit to us 1.5 or so hours away. Thank you Brooke for taking care of us and to Eric for driving it to us and patiently working through our gate access issues. Y’all made a potentially stressful situation much much smoother. I’ll definitely reach out to your store should I need a truck again!
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June 2025 by J_Kowski
I have had nothing but amazing experiences at this location. I've used insurance claims and personal rentals here. Both experiences have been smooth and quick. The staff has always been friendly, upfront and professional making finding a car that fits my needs pleasant. I will continue using them for future rental needs.
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June 2025 by Alisa Runge
The process was easy; staff was friendly and helpful.
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May 2025 by Lisa James
They charged my credit card at 3 different locations ruined my whole day for moving cost me $1,000.00 for last minute cancellations & 3 different locations with no truck for me to rent at the end of the day. I have used them for years but will no longer do business with a company that has gone completely downhill!!!! People don’t use them. They lie lie lie!!
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May 2025 by ADDISON W
Customer service were very helpful and they were very helpful.
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May 2025 by Vipul Thakkar
Wait time for both the pickup and return was extremely long.
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May 2025 by John Norris
Chandler & Brandon were both awesome, and helped us navigate through the hurdles of gettimg my daughter in a rental after an accident. It's tricky with the insurance claim and I appreciated Brandon pointing me in the right flirtation at two critical turns. Highly recommend Enterprise, very positive experience for me.
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April 2025 by Erica C.
Came here to rent a car for an out of town drive. I got exactly what I wanted. The car was awesome and I didn't want to take it back lol. The staff was nice and very fast. I rented the car in about 20 mins and returned it in about the same time. I was charged exactly what I was quoted. Not a single complaint. Would definitely return for my next rental.
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April 2025 by David Iarussi
A thorough professional friendly helpful operation no matter how many times I need them. Truly tops.
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April 2025 by Dung Le
I have a great experience there! Rent and Return a rental car was so easy. Jason is super friendly and professional, offers me a drive home 15m away, save me a Uber. Will do businesses again in the future.
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April 2025 by Loy Mann
Good and friendly staff. Easy in and out.
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March 2025 by D. Lobo
Amazing, outstanding customer experience. Friendly, efficient, fast service.
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March 2025 by Shelby Boles
Had a great experience with these guys! The car I originally requested was not able to make It into the location in time, but Harley, Katie & Sarah all worked quickly & efficiently to give me all of my options & ended getting me in an even better car than originally rented for no additional cost. Truly 5 stars on service, solution oriented, professionalism & helping make me not feel like I was causing any issues by being particular on my car I wanted!
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March 2025 by Marcelo Brasil
Great and fast service
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March 2025 by Maneesh Roberts
After seeing a reviews rebuking the staff, I was unsure about what to expect. However, both staff members I engaged with at this location were simply awesome, friendly and courteous. I had similar experience at drop off, with a third member of the staff. Kudos!
My only issue was with a glitch discovered a three days later in the vehicle. It was a Chrysler and couple of years ago, I had a bad experience with one during a road trip (had to replace the vehicle and settle for a smaller one due to supply issues). This was the same Chrysler model as well, and I was hoping the experience would be better, and it was until the last day of the rental. A half mile thru city streets and the brake lights started blinking and suggesting parking brakes are unavailable. Since it was blinking, I pulled over to turn off and restart. This time though, the rear brakes were locked for no reason and won't disengage. Dragged the vehicle to a safer space (parking spot), and googled the issue. Turns out, it is a known problem for 7+ years. I restarted the vehicle but the problem did not go away. I let turned off for a minute, restarted but instead of driving, I disabled all emergency/collision settings. That worked. I was worried during my five hour drive though that if it locked up on the highway, it can be very dangerous. Fortunately, it did not show up despite of a stop enroute.
But, the vehicle doesn't speak for the agency or the staff itself, who were exceptional.
