Express Factory Outlet, located at 3000 Grapevine Mills Pkwy, is a popular fashion store that offers a wide range of clothing and accessories for men and women. The store features a large selection of discounted items, including jeans, dresses, suits, blazers, and casual tops, making it easy for customers to find stylish outfits for any occasion. Whether shopping for formal wear like suits and dresses to make a great first impression or casual wear such as jeans and trendy tops for everyday comfort, Express has something for everyone. Customers frequently praise the store's friendly and helpful staff, highlighting staff members like Nora, Karely, Lucy, and Tiffany for their excellent service. They are described as approachable, kind, and eager to assist with finding the right sizes and recommendations. One customer appreciated Lucy’s extra effort, even after her shift had ended, to help find a pair of pants in the necessary size for an upcoming event. The manager is also noted for being kind and accommodating, especially in assisting with purchases and holding items for customers. Overall, visitors find Express Factory Outlet to be a welcoming place with a good selection of trendy and classic clothing, along with staff who genuinely care about helping customers feel confident and comfortable. Whether shopping in-store or online, customers can expect a positive experience and stylish clothing options to suit their needs.
My experience today at Express was AMAZING I came in looking for a suit for work but couldn’t find the size I was looking for so I looked for some help luckily Nora was quick to help me find the size I was looking for her customer service was excellent! I will for sure be coming back to shop at Express.
June 2024
Tiffany always provides the best customer service. Location is always stocked and clean.
July 2023
It's still kind of pricey for being an outlet. You could find better deals at Ross and Marshall's
