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February 2024 by Stephanie Millican
The staff is very kind but their late policy is ridiculous. $17 per pet if you are 10 minutes late and $65 if you miss same day. I truly and honestly misread the text message that was sent for both of my dogs and was late because I had to drop my daughter off at school. I spoke to the staff over the phone and they told me if I was less than 10 minutes late for the 2nd appointment, I could go. I got to the location 5 minutes past the appointment time and they told me that they couldn't see me. Why wouldn't they have told me this over the phone so I didn't waste 30 minutes of my time going back and forth?
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January 2024 by Larry Enmon
This business appears to be engaged in unethical business practices. Far more interested in lining their pockets than caring for my dog. I've transferred back to my old vet even though I have to drive an extra hour for an appointment.
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January 2024 by Alexias Stricklin
Been bringing my dog since I got her as a pup. Always loved it! Easy & quick appointments; knowledgeable and friendly staff!!
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January 2024 by Tina F
Wow the people at this clinic go above and beyond! Our pup just had a skin tag removal surgery and Grace at the front desk was so amazing with handling the pick up and drop of process. She is so sweet and had answers to all our questions. The rest of the staff here is also wonderful and they actually care! It’s our first time switching from Banfield to a city vet and we don’t regret it one bit. What an office full of sweet and nurturing people!
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January 2024 by sylvia Dunnavant Hines
This was our first vet visit for our 6 week old puppy. I really liked the amount of time they spent with us going over all the things needed as a new pet owner. We have selected them fot all of our folliw up pet needs.
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January 2024 by james grant
Staff is incredibly nice and caring.
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January 2024 by Susan Harper
I love my vet! Dr. Thompson and the staff are compassionate, thorough, professional and personable. They communicate quickly and efficiently.We have been at Family Pet for over a decade. I appreciate their reasonable prices which are probably due to the no frills, but clean and comfortable office space.I highly recommend Family Pet of Grapevine to friends and family who complain of high prices and unnecessary tests and treatments.
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January 2024 by Athena Emmett
Always had a great experience here, prices are affordable too!
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December 2023 by Kendall Seale-Diakhate
They are a dedicated team of compassionate individuals. They did everything to support my Sadie as she dealt with anxiety and pain from a double ear infection. We have benefited from their care of my two dogs over the years. I wholeheartedly recommend them to care for your pets!
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December 2023 by SIR CHILLY
I took my dog here and it was a great visit, we are visiting family in Grapexine area and needed to get a shot that our do need. They where great and did not try to over sale use, thanks.
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December 2023 by Gloria Gibson
We have been coming here for around 10 years and love the Vets and staff and they love our pets! They are the best!
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December 2023 by CGB
Been taking Scout here since he was a pup, great staff who show him the best care. Dr. Thompson is excellent, she really cares for the animals she sees and treats. Thank you.
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December 2023 by Austin Roberts
Dr. Thompson is the bestest!
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December 2023 by L Marie
The doctor and staff were all so kind and understanding. I didn’t feel rushed out of here. They listened to all my concerns and were very thorough checking my pup. Thank you!!!
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December 2023 by V Norwood
The staff gets on the floor with a furbaby for the visit. He is not put on a table. He does not feel uncomfortable and we love that they do that.
