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April 2024 by Kim Greer
The employees are very kind and helpful. Ryleigh, a polite young lady, seems to be well educated to help you in any area of your business there.
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February 2024 by Angela NORRIS
Consistently offering great service and friendly staff!
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July 2023 by Wyatt Wilson
I can definitely say, there is a bank at this location.
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December 2022 by Adam Ardoin
Misty and the assistant VP were very helpful and pleasant when opening my business checking account!
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December 2022 by Mary Lenz
Love Gayla
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May 2022 by Victoria Crosby
This is a wonderful bank and everyone there is so helpful. Gayla Collins is absolutely great!
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December 2021 by Megean Boone
Opened my first bank account today and Trina was great help! Thanks so much!
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October 2021 by Lance Pickard
I’ve been with FFB since 1996. Great bank.
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November 2020 by Kirk Alexander
Nice people.. very professional .. right where things need to be ..
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June 2020 by Nathan Buckner
Best bank in grapevine. Friendly awesome customer service. Wouldn't want to be anywhere else. Thank you
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September 2019 by Charles Wilkinson
Great bank employees very helpful.
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September 2019 by herosammy9898
Great people to deal with.
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April 2018 by Chris Spencer
Customer first without compromise and that is why we trust them with our company's business. We know them on a first name basis because they know us on a first name basis. Travis Parker, Gayla Collins, Heather Yamane and the entire staff at the Grapevine location are simply always on point. Karie Holmes and the staff in the Treasury Management Dept. have provided products to enable our business to bank more effectively and efficiently. Ryan Craig and the Mortgage team made the real estate buying process seamless and flawless. This bank is not only incredibly good at banking but even better at building long lasting relationships.
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November 2016 by Jacquline Morgan
Mallory was a great help with my many financial transactions
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December 2015 by RK Boggs
Why I dislike First Financial Bank , After getting me all excited about setting up a personal and commercial account for my small business, the refused to give me a line of credit because of a bankruptcy 2 years ago... which is fine... even though my credit is awesome now. BUT...I told everyone I spoke with there that I would need overdraft and line of credit when I first approached them... they set me up anyway... And now that they cant do what they said... Travis at the Grapevine branch, who has the authority to give me a refund... is sticking me with the checks we ordered for $200. All I wanted was my 200 back and part as friends... Travis indicated this was my fault because Line of credit was My Caveat...I run a business and I always do right by my customers... for the last 16 years... this Bank does not...