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December 2025 by Greg Johnson
The service manager Bobby at CDJR in Grapevine did an excellent job of keeping me informed about the status of my vehicle while it was being serviced. Couple of issues were discovered during the inspection and he called me each time to let me know what they found. Everything was covered under the manufacturer warranty which was a relief.
I’m a devoted customer of Ram and this dealership. They always take good care of me!
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December 2025 by Shawn Allen
Excellent customer service. Could not be happier. Thanks
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December 2025 by Ismael Herrera
Purchased a new 2025 Ram Tungsten from you,ll I have had cluster failer and new cluster replaced. Had recalls done for software last week, after 4 days in the shop for recalls, wife picks truck up and drives home. CANNOT BELIEVE THEY LET MY WIFE DRIVE OUT WITH BAD DEFECTIVE TIRE ON THE FRONT PASSENGER SIDE. UNACCEPTABLE. WHAT WOULD YOU DO IF YOUR WIFE WAS IN ACCIDENT DUE TO NEGLIGENCE FROM DODGE SIDE. WE REGRET BUYING THIS TRUCK NOW. PROBLEM AFTER PROBLEM
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December 2025 by Steve Marsh
Great buying experience. Thorough. Kind. All around fantastic process
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December 2025 by C B
Homar was awesome.
Got the exact truck I was looking for. Presented great finance options and were willing to work with me to get the best deal. Great experience.
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December 2025 by Bill Bradford
Nice new engine.
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December 2025 by Kyle Stroyan
Great service from Mr. Gracia! He was helpful and kind throughout the entire purchasing process.
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December 2025 by vladislav mnatsakanov
Wonderful service thank you
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December 2025 by Mario Brown
Excellent service & communication throughout the process
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December 2025 by Josh Hohmann
Mo was great
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December 2025 by BOAZ BRYANT
Every time I bring my jeep to this dealership for service they have 2-3 guys out on the drive that must be porters. I typically wait 5-10 min without any service adviser coming out even when I’m the only person on the drive.
Not sure if it’s a management issue or what, but it’s been this way for the past 3-4 years that I have been driving jeep products.
I know it’s a first world problem, but still come on it’s time to step up your game.
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September 2024 by Matt Palmer
Was a great experience and was always kept in the loop
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September 2024 by Heather Daeger
I just had my 200, 000 mile service and I'm really happy with the service. Maddie my advisor was great in keeping me informed on the progress.
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September 2024 by Jay Simpson
Grapevine DCJ service is great. They always take care of me.
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September 2024 by Adam Sturgeon
Dakota gave timely updates, honest communication, and you fixed two issues (failing oil pump & transmission) under power train warranty. I couldn't be more pleased.
I will recommend your dealership for repairs over Autonation and Huffines all day long.
Thank you!
