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March 2024 by Yasmine Rojas
I have lived here and it’s give it a 2/5, for the price you can go somewhere else for a more improved and update apartment.. thank god we put in our 60 day notice and I remember when I had minor inconvenience the apartment leasing agent was not friendly and had a stuck up attitude.. very stand off but I haven’t seen her lately, gladly. I remember a time when I was home alone, I had two men barge into my apartment, as one carried a latter? And the other man was taking pictures of my apartment. As a woman alone I felt very uncomfortable with that experience with little to notice of an inspection. Lastly, I will like to thank the maintenance man who always had a bright smile and greeted me.
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March 2024 by Cameron G
First and foremost this complex was recently purchased by a Japanese company. I absolutely can't STAND sellouts to foreign companies ESPECIALLY when it involves housing.As far as the positives.. The office staff are generally very nice and helpful. The pool and hot tub are also very nice. The apartments were pretty good overall the first couple of years we lived there but we noticed after the complex was taken over by the foreign Japanese company things started to go down hill.Not long after the takeover my lease was up for renewal. Unsurprisingly they wanted to increase the price by several hundred dollars a month. $2,500 a month for a 20 year old 2 bedroom apartment is outrageous. We actually moved across the street to the Bexley and pay $2,500 for a 2 bed 2.5 bath town home with an attached double car garage and wayyy more square footage.Also, the Bexley is about 15 years newer and it shows. Asking people to pay a premium for an old building such as Grapevine 2499 that definitely is showing it's age is absolutely insane.Lastly, the leasing office used to be very "hands off" and not constantly harass residents with notices and "policy reminders" which I really enjoyed. The last couple of months they started doing random apartment inspections and are now inspecting peoples patios for "prohibited items" such as grills. Again, absolutely invasive and ridiculous.The office also used to do lots of nice things for "resident appreciation" such as hand out food, bring in food trucks etc... That has mostly gone away even though they charge more now for rent.There is a cellphone tower across the parking lot that is FULL of turkey vultures. They fly between the tower and the roof of the building and do their white bird #2's on the roofs of the apartment buildings. You can see it running down the roof of many of the buildings.So, if you want to pay a premium amount of money for less service, an old building covered in bird feces, and to have your home invaded with random inspections then this is your place. Otherwise, do yourselves a favor and check out Bexley or one of the numerous other properties around the area.
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November 2023 by Ellesia Grantham
I haven’t moved in yet, but I can’t wait to move into this wonderful complex! They have the best staff. Ryan is amazing! When I first called, I had so many questions, and she was so patient and kind with me. She has so wonderfully help me and my roommate find an apartment, and helped with the transfer. They have a beautiful landscape with an amazing pool, hot tub, and fire pit! They even had a Thanksgiving feast for their tenants when I stopped by! I am so excited to be here!
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November 2023 by L Musser
The staff is very easy to talk to and very helpful. Ryan is my favorite. But everyone in the office is very kind and helpful. I love how good they make me feel and also love that many of them live at this property so I know I made the right choice. It is so quiet I have never had such a great experience. I can’t believe they give us a dinner on holidays and treat us with good food and abilities to meet other people to make friends.I love how fast they send their maintenance workers to fix issues. They are awesome and friendly. It makes me feel very safe. They care about you more than anywhere else I have lived. This is the best place to call home.
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October 2023 by Zoe Cobbel
Confirmed my budget over the phone several times while scheduling a tour. Drove an hour here for him to tell me price went up by several hundreds in that time. Their pricing on their website is just a ploy to get people to come see I guess.
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September 2023 by S P
I absolutely love living at Grapevine2499!The office staff are truly amazing. David is very professional and kind. Maintenance are dependable and timely. The property is clean and safe. Thank you for maintaining a safe space for us to live. T.Barona
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September 2023 by shelbie coleman
I moved to this community in July and have had nothing but an amazing experience here. Staff is always friendly and the property is kept clean and parking is never an issue! 10/10
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July 2023 by Cole Nimmo
We moved in a little over a month ago, and our experience has not been great to say the least. The management is terrible. Save yourself some trouble! Spend the extra $100 a month and look at the other three complexes nearby.
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July 2023 by Karman Laird
The community very friendly, staff welcoming, professional, well qualified, listen attentively and ready to help & serve in any way they can with any issue or concern of residents. I love my one-bedroom roomy apartment, it's floorplan, balcony & view that overlooks a small woodland. I like the kitchen appliances, etc., & bathroom fixtures, the storage closet in bathroom & kitchen pantry, and it's many large windows, high ceilings, large walkin-closet, fireplace, washer/dryer hookups. And the many respectful, friendly neighbors. The amenities are inviting and attractive with a beautiful pool, clubhouse & Amazon Hub, an exercise facility, well-maintained landscape. valet trash pickup, clean & tidy grounds, great location close to major highways & airport. This is my second year in this apartment, and I plan to sign a lease for the coming year as well. Again, the staff is excellent & residents are cheerful, outgoing and everyone seems to have a great attitude! I am very happy and satisfied that I chose to live here. I love everything about this Community, as outlined above, and definitely plan to stay in this lovely location. - From a verified resident on ApartmentRatings
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July 2023 by Doug McKelvey
This place is a very nice place to live. The staff is very friendly and the pool is wonderful. The apartments are very spacious and well-appointed.
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June 2023 by Kyle “EK” Warner
Customer service has always been on point. Anytime I need something, they get back to me quickly. They have monthly events that are a lot of fun. A little pricey but well worth it.
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June 2023 by Kyle Warner
Customer service has always been on point. Anytime I need something, they get back to me quickly. They have monthly events that are a lot of fun. A little pricey but well worth it.
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May 2023 by Ryleigh Powell
I was blown away by how uncomplicated and easy this experience was!This will be mine and my husbands first apartment together so our first time applying and touring. We were very nervous and had had a rough experience that morning with other appointments. We showed up at our time and was greeted by the sweetest person ever Shai Williams was so kind to us asking us questions making us feel welcome, and she made sure to find exactly what we were needing price wise and apartment wise. She explained everything perfectly and made the application process so easy! We are very excited to start our lives at grapevine twenty four 99 and will forever be signing shais praises!
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April 2023 by S M
I went with a friend because she was viewing a unit but I must say Shai was great with her presentation. Very warm and welcoming. She answered every question my friend could think of. I'm considering applying myself.
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April 2023 by Laquinncia Dyson
Shai Williams WAS AMAZING!!!!!!!! She was so helpful and understanding of your situations. She took her time going over every aspect of living at Grapevine 2499. She made me feel so safe and secure knowing that the residence was gated,especially since I have a daughter around her age who will be living in the community as well and will be coming home late. I can’t wait to call this place home. SHAI YOU WERE A GODSENT
