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April 2024 by Ashraya “Ray” K
We went on a Thursday, looked like mostly the “regulars” and few there for march madness games. Server was very friendly but didn’t come by that often. Nonetheless the food was basic, mediocre to say the most. Wings were undercooked and burger was terrible. For a national chain they sure know how to ruin the brand.
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March 2024 by Bob Wilcox
Nice staff, but a little slow. Place is in pretty good shape compared to other Hooters that I've been in.
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March 2024 by chris mcelroy
We had a great waitress. The food and the vibe was also pretty good.
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March 2024 by America Terrazas- Rainey
They make the best 3 mile island original wings and drumettes.
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March 2024 by Jeannie Fairchild
The service wasn't great. We were forgotten about for awhile and they were not busy. Took 20 minutes to get our drinks, and another half hour for food. The tables were sticky and the bar chairs felt they were ready to collapse. Floor was dirty and sticky. Won't go
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March 2024 by David Garza
waited for 45 minutes to get serviced , management sucks , pluckers was way
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March 2024 by Skrews “Jopkygyyyuf” And Bolts
All I can say is please get some new cooks,me and my family will definitely not be coming back
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February 2024 by Manda Hicks
Jeez. This was awful. A girl watched my daughter in the bathroom and then we sat for 5 minutes and no one took a drink order. There was only 4 table with people. Get it together.
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February 2024 by Çhàrles Johns
Fun and
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February 2024 by ED H
Seasoning sprinkled on one side of the dry wings. Wish they had tossed them with unsalted butter and seasoning so it will coat all over. They did use enough seasoning.
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January 2024 by Antwanette Carter
1/27/24 I just had the most unpleasant experience at this location. My friends and I (total 3) arrived shortly after 7pm to dine in. We placed our orders at 7:20pm (according to the receipt). At 8:05 I inquired with waiter about our order to which she went to check. I could tell from her body language our order was not ready. At 8:20pm I saw another order go to a table that sat after us. It was at 8:25 that the first order for one of our party came out and the order was wrong. At 8:30pm my order came out and it was also incorrect and under cooked so I asked for the manager. He came over and apologized and told us he would take care of us and our bill. At 8:40pm the last order came out. We boxed our food and a shortly after 8:45pm the manager walked over to us with a bill. I immediately told him he could take my food and remove it off as I was not paying for the meal. He immediately got upset and rude saying he could not do that. I told him I was not paying for a meal that was undercooked and that I did not consume. He tried lying saying the order was not put in until 7:50pm to which I showed him the receipt, that he provided to us, that clearly said 7:20pm. He then threatened to call the cops to which I said please do. He then looked at my meal clearly seeing it was not consumed and began walking away. I told him to leave it so that I could show the cops my under cooked/ translucent shrimp and chicken. He then told us “it’s fine, have a great night, just leave” with a nasty tone as he walked away with my order in hand. This was upsetting to say the least! To receive this poor service and be treated as if we caused this was not ok. To threaten us with police was degrading and humiliating as everyone in the restaurant heard this happen. The parking lot was empty and not a lot of patrons were in the restaurant and I now see why. The customer service training needs to be re-administered to this manager.
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January 2024 by Dustin Ebert
I ordered through Uber eats to pickup myself. The order said 5-15 minutes to prepare and be ready. I waited 16 minutes and was at the grapevine, Texas location to pickup. When I notified the hostess at the front about my pickup, I had to wait 17 minutes for my order that was wrong. It took me 5 minutes to my friends in euless and our food was cold. When I called the Hooters up, I was quickly forwarded to the "GM" that went by the name of "Jesse". This dill hole was the optimuy of dirt bags. When I told him the details, he told me that my order was for delivery and a driver had already picked it up. This was not possible because only I had the text confirmation to pickup my food. He said the fault was all due to Uber and there was nothing he or anyone at location could do about it and hung up on me. When I called back I asked for a corporate number to make a formal complaint and the next loser said he couldn't help either. Man you middle aged heros must feel so awesome about working around young, desperate women all week. Your egos are showing. Uber ended up refunding me for the restaurants obvious mistake and lack of decency, much less customer service. Bet you jack wagons would sing a different tune if I came back and talked with you'll in person. Pathetic!
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January 2024 by SS JOHNNY
Great place, nice girls. Just the bar is so small, never a good place to
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January 2024 by Leo Girtz
Great food, fast service.
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January 2024 by Janet Lenhart
This Grand Prairie location has excellent service. Wings were very good and fresh. They are very accommodating for our group. Great job manager!
