-
January 2024 by Charity Campbell
Not the same alternative store it used to be. Online selection is way better. Either almost everything in the store is either goth or looks like for children. Layout is also bad - it’s hard to move around and whenever I am able to stand looking at stuff I got other customers constantly say excuse me when I couldn’t really even move forward, and I’m not a big person. Also their clearance today was what I thought was buy one get one free but when I went to buy 2 things from it I was going to be charged for both of them. The employee was apparently kind of clueless since I had to speak up about it and when I saw the sign again I then noticed it said buy one get THREE free. She told me to just grab something else (I was supposed to actually get 2 more things there for it to work) and even though it took me 10 seconds the employee rang someone else up before she was finished with me! She should have made it so that I didn’t have to grab 2 more items from the clearance or not let someone cut in line.
-
October 2023 by hippo981
Store always closes to stock shelves during business hours. Very frustrating when you drive from a far distance to return something just for them to be shut down. They claim it's their computers but really they are folding shirts and stocking shelves.
-
June 2023 by Robert Mort
Everything is over priced. $25 to $30 bucks for a T-shirt. People please. These shirts are not made with golden thread. No reason for them to coat that much. Honestly, nothing should be high priced.
-
March 2023 by J jon
Not sure when they started going through the mini backpacks before you checkout to make sure you didn’t steal anything, but they just lost a sale and a permanent customer. Talk about an uncomfortable experience.
-
December 2022 by J Dean Pickering
Busy and a bit small, but I always expect this. Wide selection of Pop culture merch with surprising fair prices. Friendly staff is extremely helpful.
-
December 2022 by V Chaves
Clean and organized store. Staff was very nice and offered assistance, even offering to order items that were sold out in store. Good sales and coupons given for next purchase.
-
September 2022 by Leah RB Morris
Super-busy, BUT that's our own fault for showing up less than an hour till close. It's a little tough to navigate because there is SO MUCH COOL MERCHANDISE in such a small space, BUT it's like a treasure hunt! Very helpful associates, very easy to order out-of-stock sizes of they are available elsewhere.
-
June 2022 by peskypegasus
The best Hot Topic in the DFW metroplex! Not only was it extremely clean when I went in, but the staff were SO FRIENDLY. They helped my friend and I out with merchandise and consistently checked on us to make sure everything was okay. Even though I live pretty far away I will be coming back to visit again. Amazing experience!
-
May 2022 by DONVITO_817
Was close to closing time and walked in and found these BadAss T-shirts Ozzy Osborne and Korn, I like that this place always has 2XL tees.
-
April 2022 by Ben Dover
The person checking me out forced me to sign up for their rewards program.She didn’t even bother asking me if I wanted to join. She just asked for my number and my email. I’m guessing the workers get a bonus every time they sign someone up?Ask next time if someone wants to sign up it’s simple.
-
April 2022 by Angel Provence
Always a good time and kindly a work out from walking around & looking it all the different variety of shops there
-
April 2022 by James Ussery
It's Hot Topic. I mean, that should tell you what you need to know. Like any other large chain, the selection doesn't really change from location to location. The one at the Grapevine Mills Mall was pretty small, but the staff was kind and helpful. They've always got some sort of sale going on, so that's nice. Basically, if you want to pick up some merchandise featuring whatever flavor of the month is dominating pop culture, this is the place to go.
-
April 2022 by Cosplay Bear
I always love hot topic. All the workers are amazing and extremely sweet. They make great conversation and are very open and understanding. It's definitely an extremely safe place and I always spend like an hour in there anytime I go.
-
March 2022 by Michelle
Not sure if it was here or at Spencers but if she works here, Ana, was great ?
-
February 2022 by Ashley Penick
Pretty hard to get around the store when it's even remotely crowded. To Hot Topics credit they are attempting to limit the number in the store but at that limit the store is overtly crowded
