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December 2022 by Michael Harris
In & out super fast unload
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September 2022 by Raquel 711
Recently applied for a medical courier’s position for the company. Was asked to come out for interview. Was offered the position. Told they would follow up with me for documentation. Nothing. Absolutely nothing. Sent emails. Left voicemails. Nothing. Very unprofessional. And I wouldn’t dare due business with them. Pathetic.
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June 2022 by Phillip Whitaker
Had a guaranteed delivery time for a critical event. Hotline had more than enough time to deliver and failed. I would not trust this company and will not use them for. They had a 7.5 hr wi dow to make a trip that was 4.5 hrs and showed up 3 hrs late
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June 2022 by Jahon Thompson
Beware this place has 2 facilities within approximately 3 miles of each other, call ahead to make sure you are going to correct facility an also triple check your directions with your maps app
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May 2022 by Greg Wilkerson
Hotline is a great company. I worked there recently for a year and a half driving a box truck. The drivers and staff are like family and if your willing to work hard and be kind you will enjoy it. Office staff and dispatchers are great people! I strongly recommend taking a few minutes on YouTube and watch a few short videos describing everything that dispatch has to do to keep things moving smoothly and will give you a better understand of the conversations and jobs they will giving you. It will enable you to have a greater respect for them and all the staff. Occasionally we would see a new driver that was disgruntled and complaining from day one. Most of the time it was due to them not taking the time to understand the system and taking things personal rather than just working hard and getting along with employees. If I wanted to drive again I would return there to work for sure! I strongly recommend you contacting them. The hiring process is very easy and they will set everything up for you to get started. Thank you everyone at a hotline! GW
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September 2021 by Kathryn S.
he'd be paying them $40+ a day to work there. After working 125+hrs he brought home $200 on his check after they took all their fees out. He's drive for hours to other states, got stranded at the border of Mexico because they sent him in a broken truck and then told him he'd still have to pay the day rental fee if he didn't get the truck back to them and they wouldn't provide any help on getting him back home. This is a scam for a company. And then they state that there is no time frame to come in, since he's an "independent contractor" he could come in when he chose, so he'd go in at 7am every day, and then when unemployment tried to be used due to them paying him $207 on his check after all his out of state travels, they said he'd get to work late all the time, that he missed work days, even though he would get home at 6am from coming home from another state and had no more drive hours per DOT left and couldn't work that day, and now he has to pay back the unemployment help because they said he quit and accepted those terms, even though it was never laid out for him how much he'd be making each run and that he'd be in the negatives the majority of the days. Like who pays a company so they can work for them? No one!! Meanwhile these people are raking in the big money and charging their employees and making them unable to provide for their families!
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May 2021 by wayne striker
They are very fast. Will have you in and out in no time. Once I checked in with shipping and receiving and backed up to the dock it took them no less than 30 to load.
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April 2021 by Aimee G.
Driver yelled at me and left my package on my side walk. I called customer service they were so nice sent the driver back. After I explained I lived with my elderly parents and asked if they driver could put in my garage (where I left a tip). Driver came back and put the package in front of my garage and left. Frontline and dispatch told me nothing they can do. See if a neighbor can move it. So it’s blocking my car and I can’t move it and it’s going to rain tonight. BBB is my next call.
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January 2021 by B O'palma
Got there to deliver a load the night before. It has plenty of parking. Went to check in 40 min before my (7:20am) appointment and got a door right away. they had me out of there in 25 min.
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January 2021 by Celestino Cantu (Roadrunner)
Just passing thru
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August 2019 by You- Got-Shot514
Good service
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July 2019 by Michael Sean G.
This company makes a habit of ripping off it's drivers . I would not recommend patronizing this company nor being employed there. Only person making money at Hotline is the owner.
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June 2019 by Olif Stricklin
Ask me about it...I have text messages and voice recordings with me talking to Al
