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December 2023 by Scott Novak
Jac and Tyler and Alexis and Ziggy and Zack and Britney (especially) and Adrianna are awesome. Time and time again this team has risen to a level of customer Service that is unmatched in the retail industry. I highly recommend this location. Merry Christmas.
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October 2023 by Hailey Murray
Shoutout Chelsea!!! Hopefully I spelled that right. But seriously she put shoes on hold for me until I came back and held strong when a lady tried to convince her to release them. She was also incredibly kind, as well as everyone else in the store!!!!! I will wear my Birkenstock clogs and think of her.
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April 2023 by Natalie Lopez
By far, the BEST customer service EVER!!
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April 2023 by Bordr Erni
I stopped in today, April 5th just to look at some Doc Martens but wasn’t even really considering buying any, just wanted to look. However the sales associate (I believe the name was Prince), was SO incredibly friendly and helpful that I ended up walking out with $260 worth of stuff! They were very knowledgeable as well which was great, showed me a Doc Martens shoe care kit and told me how to use everything to take care of them and make them more comfortable.It had to have been one of the best shopping experiences I’ve ever had, and I’m so happy with my new boots! Thank you Prince, you’re fantastic. Journeys is lucky to have you.
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March 2023 by Dewey & Jerri Mason
Got some new Timbs from here for a 90s party. Got a hat, shirt and socks to go along with them.
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March 2023 by Ryan Meinzer
The service, off the top of the chart. Super friendly, great help with my crew.
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January 2023 by Jaiceona S
Received a package, packed by this location (Janiya) and was the incorrect pair of shoes, correct size and receipt. Order colorful shoes and received black skull shoes, what a buzz kill for Christmas.
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January 2023 by Arthur Herron
Wasn’t very happy with Ricardo, the supposed Manager. On more than one occasion I’ve seen & heard how terrible he treats the younger (18-21 y/o) female employees. A part of me want to speak with this guy personally because one of those employees is my daughter. And the other are friends/associates of hers; and they all have spoken on the issues they have with this guy’s treatment towards them. If this doesn’t get nipped in the bud, I’ll be reaching out to the appropriate contacts to have Ricardo removed from this store.
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December 2022 by Carlos A. González
Make sure you get the amazing service provided by Prince.
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December 2022 by Texas Tactical
Wasn’t very happy with Ricardo, the supposed Manager. On more than one occasion I’ve seen & heard how terrible he treats the younger (18-21 y/o) female employees. A part of me want to speak with this guy personally because one of those employees is my daughter. And the other are friends/associates of hers; and they all have spoken on the issues they have with this guy’s treatment towards them. If this doesn’t get nipped in the bud, I’ll be reaching out to the appropriate contacts to have Ricardo removed from this store.
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May 2021 by Tori-kaye Thomas
The only thing
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April 2021 by Summer K
I understand welcoming guests, but following me the entire time I’m in a store made me so aggravated and uncomfortable. The young blonde woman who was working today greeted us, we said thanks and continued looking. She followed us to the sock rack, as soon as I picked some up, “oh we’re looking for socks?”, said yes, then continued to the men’s area with my boyfriend. Again, followed and just stared at while spinning the rack. There’s a certain point where it comes off rude and creepy.
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June 2020 by MellowLand
Young lady who was working today around 1:00 with the ombré hair came off very racist , I entered the store first and got no type of greeting . Another couple came in behind me and got one immediately.. I got weird looks the whole time and when I asked for help she looked at me and then continued to look at her phone . She finally answered but it was very rude .. Definitely won’t be coming back highly upset .
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June 2018 by Tommy E.
Seen one seem them all.
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June 2017 by Danielle Geer
Love the selection