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November 2023 by Safdar Iqbal
It says drive through open 7.30 it's 8.05 bank still closed
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December 2022 by Danielle D.
This is the WORST customer service EVER!EVERYTHING time I go there inside or drive-thru these people has no friendly services or characters. I DEFINITELY will leave this bank and will tell everyone especially friends & families about this bank! Where do they find these bank teller people @ the getto
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August 2022 by Linda S.
Best Prosperity branch in the metroplex. The manager Jordon is amazing. She's alway friendly and takes care of customers. She makes you feel like you're valued. The cashiers/tellers are all very friendly. I'm always greeted when I come in. This is a great place to bank if you enjoy good customer service and efficiency.
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October 2021 by kaitlyn cruise
Ashley Cobb, the manager lacks professionalism with associates and with customers. I came here to possibly open an account but decided not to because of the glares I was receiving, do not bank here.
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April 2021 by Begum Chamberlain
They do not card about customers! I have been a long time customer and lost job due to COVID and had issues with canceling subscriptions and PayPal., now I’m negative and it’s all from the fees they insist on charging even though I had overdraft protection!!!! I called them to stop all payments and they continue charging. It’s almost a $1000 of fees. That’s just robbery and no service. If you want a bank who cares, don’t go here!!!!
