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March 2024 by Janell Anderson
I have been sick a week and you don’t have to be a Dr to find out if you have discolored phlegm that you have an infection. I stated this several times. I go to pick up what I thought would be antibiotics and it is cough syrup! When you are this sick its totally beyond irritation it is absurd to get cough syrup! I didn’t even complain about the coughing!I just wanted my face to quit hurting in the sinus cavity! I definitely do not recommend this Minute Clinic
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December 2023 by Y Guo
I was at the CVS Minute clinic two weeks ago to test covid because my workplace asks for the official testing results. I thought it was just a simple test, and it was indeed just a test, but ended up paying around $70 with my insurance. And today I received a new receipt for another charge of $45.I'd like to ask CVS, do you believe this? As a consumer in my situation, will you accept this? Around $120 for a covid testing only!!! If the clinic is serving as urgent care, why you send people asking for Covid test to go there? Where is the drive through service? Why not state clearly the cost of the testing when I made appt on line?Bad bad experience. Felt being ripped off and heart broken from my trust of CVS. I swear never go to CVS anymore.
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October 2023 by Perla Eidson
If I could give zero stars , I would . Poor services , bad attitude & supreme rudeness and biggest of all lisrs . COVID test used to be a drive thru you did it yourself and now with my appt, they had you wait for over 1 hour to get a rapid test response . I was glad to leave without an answer as at that point there was nothing to be trusted . Besides they are LIARS. I was there for unneeded over 1 hour for a 10 min test that was tested twice with Appt where nobody was there and I received a text now saying “ Sorry you couldn’t make it “ and I was also screamed when leaving the building for so much inconsiderate disrespect . I knew it was negative , but this service is dangerous when they are dishonest . The nurse practitioner giving herself all star reviews is a joke!! The staff collude together to mock patients & clients . This facility needs to be seriously investigated .
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October 2023 by Katie Sanders
Phillipa Modebelu, NP was incredibly rude, abrupt and dismissive. That was before she began yelling at me. Today was the worst medical experience of my life and I left in tears. I would not recommend this Minute Clinic to anyone, ever.
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August 2023 by Tiffany Garner
My daughter went to the minute clinic because she has a bad tooth and needed antibiotics. The horrible doctor or nurse practitioner or whatever she was called CPS on my daughter because she said she had open sores on her arms and a child with her. My daughter breaks out from sweating in extreme heat. CPS came gave my daughter a drug test, it came up negative, and they were on their way. Wow. My daughter goes to you for help and this is what you do? I would think twice about going to this clinic I know we will never step foot in there again and neither will my friends and family. I can’t stand people like this.
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August 2023 by Erica Fathi
We waited over an hour for my daughter to get a simple back to school form completed. We made an appointment, checked in 10 min early, and were still there for 90 minutes. We were late to other appointments and it caused frustration and anxiety. Very poor
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June 2023 by Cathy Evans
My parents were treated very rudely & yelled at by the nurse in this facility. They have arrived weekly for the past 7 weeks to get a prescription B12 shot mandated by their internal medicine doctor. Why should a simple, routine shot be so hard?
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June 2023 by BETH SHIELDS
The nurse practitioner was rude and wouldn't answer questions and told us to read a pamphlet to find the answers
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March 2022 by nada Rezk
The worth experience ever , very rude staff.I hated this placeNo respect for patient time. That’s the 2nd time I come today. First time they said they were at lunch. I’ve been waiting for over 45min. There is no one in the office. They are saying there are patients in the office but no one is here.
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January 2022 by Ulrich H.
So-called nurse handling my COVID test could not have been more Hateful. But even before seeing her, there was some other woman wiping down chairs in the waiting room that was just as hateful. To be alive must really be a huge inconvenience for people like those two disturbed women! I would rather have a case of COVID than to have to deal with them again.
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January 2022 by Stacie Goran
The worst. Scheduled an appointment online. Got a confirmation, but apparently there was one more “finalize” button AFTER receiving a confirmation on the screen. They were rude, refused to see me and said this happens all the time. If it happens all the time, FIX IT!!!
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October 2021 by Wendy Norris
This is the first time I have EVER left a bad review in my life. My 23 year old daughter went to this clinic last night. She saw Philipa Modebelu. My daughter called me on her way home BAWLING because of how rude and nasty this woman was to her. I am FURIOUS and will be making MANY phone calls today. In all of our years of visiting doctors we have never experienced anything like this before. I also noticed this woman rated her own clinic with 5 stars. I’m assuming to try to raise the bad rating this clinic has. Stay AWAY from this place!
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October 2021 by Kevin Froberg
Arrived 15 minutes early and waited 45 additional minutes and still wasn't seen. Since everything is electronic with emails and text messages it would be appreciated, if they are behind schedule, that they inform the customer of the delay and let them make the decision to wait or reschedule. Everybody values their time.
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March 2021 by Mitchell D.
Initially, I was going to leave a bad review due to my wait being double the amount that was estimated, however, the nurse practitioner that saw me was personable, professional, and overall a joy to work with. I would go back and recommend her, just caution those that the wait time may be much longer than expected.
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January 2021 by Stacy Byrom
The most terrible experience with the minute clinic I have ever had in my life. The nurse is incredibly rude.
