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December 2022 by Biresh Patel
I was disappointed with your 3000 Grapevine Mills Parkway store after waiting 15 min the queue, and the store manager Rocha denied a #giftcard as a form of payment on #blackfridaysale2022. Now, I got a perfect reason not to visit your store on any day. Billing was super slow, considering the Black Friday sale. The manager was not attentive. There is much to improve for customer service to remain meaningful in this competitive market.
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October 2022 by Liza Soiza
Terrible service
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October 2022 by Francisco Javier Corona
Good discounts on seasonal clothing.
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October 2022 by Nancy Romo
My favorite store to buy my clothes. I love Nautica. I don't know if it's because I find a lot of clothes with the N or a lot of clothes with my favorite color blue.
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October 2022 by Marco Valdez
I highly recommend this store, it has excellent offers and a lot of variety, I leave you an example of a pair of tennis shoes for a beach wedding....
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September 2022 by Stiggers Jr
Great Customer Service from Karina, the store manager!!! I order three pairs of shorts in multiple colors online. I received my online order today and the shorts were a little shorter than I like. Furthermore, I called Into Nautica, grapevine mills, location and Ms. Karina, was accommodating from the start. I ask for the 10” Inseam shorts and promptly placed me on hold and looked for my sizes and held them for me until I was able to get to the store and exchange the shorts. Ms. Karina, Was professional and friendly with the other customers as I was waiting in line she had a smile on her face and very helpful even discussing the Nautica and Lucky Brand merger, and I wasn’t aware of that! I shop at lucky brand as well. Ms. Karina, keep up the great customer service, it goes along way with people seriously.
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June 2022 by Champ Jr
Great Customer Service from Karina, the store manager!!! I order three pairs of shorts in multiple colors online. I received my online order today and the shorts were a little shorter than I like. Furthermore, I called Into Nautica, grapevine mills, location and Ms. Karina, was accommodating from the start. I ask for the 10” Inseam shorts and promptly placed me on hold and looked for my sizes and held them for me until I was able to get to the store and exchange the shorts. Ms. Karina, Was professional and friendly with the other customers as I was waiting in line she had a smile on her face and very helpful even discussing the Nautica and Lucky Brand merger, and I wasn’t aware of that! I shop at lucky brand as well. Ms. Karina, keep up the great customer service, it goes along way with people seriously.
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January 2022 by N8 DeMatio
Great store. Has a total new layout with the best deals.
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December 2021 by Mrs. Review Queen
Nice & Clean Store, Great location, Super helpful & friendly staff. My family and I had a wonderful experience. I would recommend shopping there and definitely go back.
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October 2021 by Martín Velázquez Guillén
Excellent service, quality clothing and very good price
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October 2021 by Lizeth Whites
I liked their Nautica Outlet store in San Diego better, much larger and more assortment and variety.
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October 2021 by Mary Vega
I like nautical
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October 2021 by Jose Lopez
Good attention
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October 2021 by Salvador Lopez
Good brand and cheap clothes
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October 2021 by Aliz Rojas
The staff very distracted. And then I don't accept the coupon from your own store, I prefer to buy online. Excellent clothes.
