“Rebecca Rose assisted us with our purchase. She's the absolute BEST at what she does and is also so patient! I would highly recommend her! Her employer has a gem of an employee.
Susan Giampapa”
“I needed a small can of Sherwin Williams paint. It was expensive with my tight budget. One of the male employees, was able to assist my need. I don't recall his name, maybe the store manager. In today's world, customer service like this, is rarely seen anymore. His professionalism & kindness will always be remembered!”
“Had a wonderful experience with the manager of the store. I brought in a 3 year old can of flat ceiling paint to be blended again. The manager took a lot of his time to strain out the chunks of paint in the can. Poured paint into a new can and blended. Very thorough! Thank you!”
“Huge thanks to Amanda and Larry at Sherwin-Williams! Amanda nailed a perfect paint match that the big box stores couldn’t get right, and Larry was equally helpful and welcoming. Friendly, professional team — service like that is hard to find.”
“Great guy super helpful didnt buy nothing because they have to order the primer i wanted and i already sanded to bare metal
Good prices and even greater service most definitely”
“Stopped by to see if they could color match some paint for some parts I was having painted on my motorcycle. They nailed it turnd out beautiful. The staff was helpful and very informative, will definitely be going back for my next project.”
“We went in for some touch up paint, nothing major. Damon was very helpful and friendly. He gave us great advice. It was really a random, great customer service experience. I will always go to this location just because of this experience.”
“This last week I went to S-W for a new project…Cade was wonderful in helping to listen and picking out details for the project. He gave me several paint chips to help with selecting the best paint. Then they informed me of the big paint sale to help with the cost of the project.
Thank you so much for all your help!”
“Busy and Great store managed well by store Manager regarding orders and on time filling of orders. Some of the employees (esp assistant manager) could learn more by watching their manager and her work ethic.”
“Gabe @ Store!
I usually do not do reviews. But today I had to do this for Gabe who went above and beyond. He is a superb asset at the store.
Details:
I went to the store with the exact sherwin williams old paint and also with the Sherwin Williams Code/Bar Code for the stair railings in my home from 5 years ago . There was a fairly big line of people at the store.
Gabe after scanning the paint code of the old can indicated that the base paint from Sherwin Williams had changed and that the original SW paint code was no longer directly valid. In addition the old paint was bought at a location 20 miles away. I was definitely not looking forward to going 20 miles away and finding out they could not match the paint.
Gabe withour being asked, got on the phone and called the 20 mile away SW store. He got the details on what the code for the paint was in their store. He then made the paint based on that code. It did NOT match.
Gabe did not give up and uses his professional skills to match the paint to the best of his ability. He tweaked the code two times and gave his best shot at matching the paint.
Gave showed amazing patience, skill and professionalism even with a line of customers at the store. He spent his time and energy doing all of this.
I come home and the paint matches perfectly! Success!
Saved me a 20 mile trip, a conversation on the phone with it and frustration. In addition who knows if the other store would even try to match or even be successful if they tried.
Thank You Gabe! Sincerely appreciated.”
“These guys are just AMAZING !!! they have provided excellent service! The staff was incredibly helpful and made my experience smooth and easy.
Highly recommend!”
“Beto is the best! I'm painting some furniture. He took the time to teach me and explain how to paint it. Beto did not over sell me with expensive extra products. He was kind and took his time! Good way for me to start the project!”
“Jim was very helpful in my quest to find new kitchen paint colors and type of paint for cabinets. Looking forward to seeing my 1984 newly painted cabinets by next weekend.”
“Amanda at the Flower Mound location was extremely patient, helpful, and efficient! She unscrambled a mess that I had made of my accounts and I was in and out with my paint within a few minutes. Thank you!! ?”
“I wanted to Thank Justin for the great customer service and wonderful personality!!! Please take care of this employees we don’t get them that often!! For all your Paint needs come ask for Justin highly recommended.”
“They did not have the paint base i came for in stock. Said it would be on truck tomorrow. They suggested an alternative. Manager was helpful. Guy at counter was less than knowledgeable.”
“If you are needing help with color precision, Byron is the man!! He spent over an hour with me making sure I left with what would work for my project. This was the best customer service experience I have had in a long time. I’m a loyal customer to this location exclusively!”