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March 2024 by Grace McGuire
The worker on 3/15 was incredibly rude. The place was hot and just not worth the money in my opinion.
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March 2024 by Emilee Randell
So dirty! I don’t think anything has ever been clean in that place. They have a no shoes policy, when we left our socks were black. The girl at the front desk was rude. We won’t be back.
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February 2024 by Tape Measure
Awesome place!
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January 2024 by Jamal Hyder
Very nice facility to have a party for the young children. Very clean environment.
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January 2024 by Nat “Nat Nat” Cas
Frustrated. I got a Groupon to take the kids. Went to redeem and stated they were closed for a party and I should have gone to their Instagram to view their open play calander. Welp, it doesnt say this on their website. So I clicked on their tiny instagram icon at the very bottom of their web page, and there isnt an instagram for grapevine location. Only Frisco and Mckinney. So when can I take my kids? Jipped out of my money. I'm going to try one more time and if not, I'm at least coming out with a refund. And yes, I called prior to going and they didn't say anything and when I arrived I asked about the following weekend and they said I could try then, but if someone books a party between now and then they would be closed.
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January 2024 by Diana “Shorty” Ramos
I have been to many indoor places and this has been the most DISGUSTING place I have taken my kids. LACK of SAFETY.Everything is filthy. I get that kids make a mess, but not even the big equipment looked like it was wiped down in months. I wish I had taken photos. I went to the restroom and got a paper towel with water and soap and wiped a small part and it turned almost black with no effort. I can hinestky say they only mop the front floors near the entrance and the rest is ignored.I worked at a daycare place and toys never ever got this bad and we sanitized toys once a month.SAFETY:They have a baby gate on the second floor which is not even attached to the wall right and it doesn’t even latch. I pushed it gently with a finger and it swung wide open!The tree house creeks as well which is a huge turn hazard for me. I understand it’s a okay place for kids but a parent should be able to walk their toddler to the slide without fearing to break the thing down. I only weight 140lbs if that give you anything to say.I loved the concept of play they provide but unfortunately, there is no way I will be taking my kids there. We left almost immediately.
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January 2024 by Trisha Nidjintha
"Peeknplay is a fantastic kids' play zone! The vibrant and engaging environment, along with diverse play areas, ensures a fun-filled experience for children. Overall, Peeknplay creates a joyful and secure space for kids to explore and play."
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January 2024 by camryn sandy
This place is amazing for kids. I took my nephews there and they had a blast. It's very clean and fun. Will definitely go back..
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January 2024 by Ana Martinez
The worst place to take your kids. Very disgusting. Lack of cleanliness and disorganization. The place looks very trashed. I went and took my kids out within 10 min of been there. Kids indoor places can be messy but the lack of cleanliness is the one that freaked me out. I am sure there are plenty of viruses ready to go home with your kids. Don’t take the risk to take your kiddos there unless they have a really good inmune system.
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January 2024 by Mera Baker Ramos
We just hosted a SpiderMan themed birthday party for my daughter’s 3rd and nephew’s 5th birthday and it was easily the best kids party planning experience to date. It was full service in every sense. Their decor was superb, their service was just as good and the kids had a blast. Even the older teenage cousins had fun in the Lego area upstairs. I couldn’t have been more pleased with our experience. I would recommend it to anyone with kids.
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January 2024 by Cassandra Schroy
I have a 3 year old and 1 year old and we go to a lot of play places around DFW and I would not recommend this one at all. Truly, not worth it and you’re better off going to a different one. At first glance it looks really cute, then once you get in you’ll realize how unkept it is. We went here on a day that wasn’t busy and it was still really dirty (bathroom garbage/diaper pail were overflowing, old grimy toys that really *really* need to be replaced), and just unthoughtful things like painting the stair steps up to the loft in a glossy paint so it’s super slippery for kids (You’ll read that in another review too.) You can see in my picture there’s also broken equipment but the worst of them is these little doors on the vet station that have sharp nails sticking out of them— and all they did was put blue painters over it but babies were still picking it off. The front desk person wasn’t friendly. Overall, take your money elsewhere.
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December 2023 by Constance Archer
We had a fantastic time celebrating my daughters birthday on 12/2. From the moment we walked in the door, our experience was exceptional. The young lady at the front desk was personable, super kind, and accommodating. Our party team was top-tier! I loved the efficiency of the party setup. 1hr 45 minutes is the perfect amount of time! It was our first time hosting a party with Peek n play and I’d do it all over again! Her and her guests had an absolute blast! I highly recommend this location as a party venue!
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December 2023 by Allysen Weidner
We had booked our daughters birthday party at the Frisco location back in September 2023 for a November party. We had visited the location since it was new and were told it was set to open Oct 2023. Leading up to November the Frisco location was posting pictures of other parties so we assumed the location was fully functional and hosting. 10 days prior to our daughter's party WE CALLED THEM to clarify a few last-minute details, and this was when we were told the location had not passed inspection and we would need to move our party to another date or to their other location in Grapevine. Had we not called, they were planning on waiting until the week of the party to let us know there was no party as they were waiting for 1 final inspection! With zero other options in Frisco and family coming into town (so we could not change dates) we were forced to drive to the Grapevine location and change from a Saturday to a Sunday party.While the location in Grapevine itself was fine and we made the party for our daughter very enjoyable and memorable, I wanted to note the lack of communication and customer service. Leaving it until the very last minute and even in Grapevine the two young girls working that day had zero clue that there was no balance on our account and tried to charge us full price the day of the party. Again, no communication between the customer or the workers there the day of the event.Unfortunately, we will not be recommending this place to others or spending any more time or money in their establishments.
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December 2023 by SHARATH LAKKI
We absolutely love PeeknPlay! Our three year old son had a best time and constantly asks to go back. It's a clean and safe space that is great for play, exploration. The staff is wonderful and we will definitely be back!
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November 2023 by Allysen W.
We had booked our daughters birthday party at the Frisco location back in September 2023 for a November party. We had visited the location since it was new and were told it was set to open Oct 2023. Leading up to November the Frisco location was posting pictures of other parties so we assumed the location was fully functional and hosting. 10 days prior to our daughter's party WE CALLED THEM to clarify a few last-minute details, and this was when we were told the location had not passed inspection and we would need to move our party to another date or to their other location in Grapevine. Had we not called, they were planning on waiting until the week of the party to let us know there was no party as they were waiting for 1 final inspection! With zero other options in Frisco and family coming into town (so we could not change dates) we were forced to drive to the Grapevine location and change from a Saturday to a Sunday party. While the location in Grapevine itself was fine and we made the party for our daughter very enjoyable and memorable, I wanted to note the lack of communication and customer service. Leaving it until the very last minute and even in Grapevine the two young girls working that day had zero clue that there was no balance on our account and tried to charge us full price the day of the party. Again, no communication between the customer or the workers there the day of the event. Unfortunately, we will not be recommending this place to others or spending any more time or money in their establishments.
