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December 2023 by Siva Bolla
The sales person was rude. Horrible experience.I didn’t get him name. I got the sense that the guy was a bit racist. Rolled her eyes when i asked for a changing room. I just wish the service people were nice & welcoming and not racist.
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December 2023 by Sohana Mansur
Love their Man suits. Bought for my brother.Reasonable price and great quality.
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November 2023 by Laura Cardenas
Jerome was amazing!!!! He was so patient and helpful. We were there to look for a suit for my cousin for my wedding and he did everything possible to make sure we found what we were looking for! My cousin left with the biggest simile on his face! :) Thank you Jerome!!
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November 2023 by Edward Ledezma
Destiny and Arturo were amazing! Arturo was a great conversation and very welcoming and Destiny really drove mine and others customer experience while I was there!!
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September 2023 by Shahzad Khurshid
Extremely horrible customer service at this store! Tried to exchange a pair of pants I bought and was refused because the tags were out! I still had the tags in the bag and also had the original receipt but Kesha and her sidekick were extremely rude. Calling me crazy for wanting to exchange this item. I'm going to file an official complaint. Will never shop at this store again! This is the first time I've ever been denied an exchange because the original tags were taken out. How lame. No other stores or bands do this.
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July 2023 by Donavon Murphy
I’m actually surprised this particular Perry Ellis is rated so lowly because they always have quality and visually appealing clothing. Every associate I’ve encountered throughout my many visits, is generally nice and helpful. I’ve got receipts that date back about 4 yrs…I’m thankful for this Perry Ellis in Grapevine Texxxxxxas!
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March 2023 by Carlos Ramos
The manager at the store, Kesha is extremely rude. When I asked for her help she was very reluctant to assist me. Then, when I came back to make a return she argued with me about the return policy that is clearly written on the receipt I brought in. She's unprofessional and rude.
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August 2022 by Leroy Green
5 stars for the equality of the clothes. It’s a great brand and you can catch a good deal if you come at the right times.But you need to change the hours of operation listed online. You don’t open at 10 AM, I came at 10 and had to wait for an hour for someone to show up.
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July 2022 by Manny Vargas
just went and it was closed and locked, the person inside was just on the phone pretending to sweep. Change your hours if you are still closed.
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July 2022 by Riley Least
Closed for over an hour during normal business hours.
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July 2022 by Charles Cunningham
This store is never opened. I have come by 3 times in the past 3 weeks and there is a sign saying closed for lunch with no return time. Waited an hour, nobody ever showed
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July 2022 by Michael F.
Love the clothes but this location has to have the worst customer service I've ever experienced. The employees just stand behind the counter and don't acknowledge you when you walk in, yet will still have the audacity to ask if "anyone helped" when you're checking out. Not to mention if you happen to need to return an UNWORN item they will give you any excuse in the book to not do the return (I assume because this affects their sales for the day). They'll even go as far as saying you are lying and say "you'll be surprised how many people lie",when every single tag remains in tact. The older woman, or should I say the "assistant manager" needed a person who works in stock to come and verify her decision on the return... what a joke. Words of advice just go to the Allen outlets location, the employees there actually want to work.
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June 2022 by Nitya Giri
The sales person was rude. It was a lady I didn’t get her name. I got the sense that she was a bit racist. Rolled her eyes when my husband asked for a changing room. Other than that the collection of clothes is great. I just wish the service people were nice & welcoming and not racist.
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June 2022 by NICK Luevano
Very expensive place to buy merchandise that's supposed to be on clearance!! Spent over $ 200.00 for three dress shirts and ties..
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May 2022 by Matthew Kirk
This outlet is awesome. The ladies there are amazing and they have helped me so much.They are professional, give good advice, and made this one of my favorite stores.
