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March 2024 by Shemeka Smoot
So, when a customer cash their check at your bank, that customer is LIABLE to receive COUNTERFEIT MONEY? Because that’s what happened today! Please make it make sense!! And I gave your bank your counterfeit back! Exceedingly unpardonable!
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February 2024 by Mike Mathis
Premier Bank was great, but First Mid isINCREDIBLE! They know my name and it's great to be a customer who is known, keep up the good work!
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August 2023 by Gods Son
I had the best experience I’ve ever had at a bank!!! I worked with LaTrece & she answered all of my questions with detail & patience. Very excited to be banking with First Mid, I know they’re an amazing company that truly cares!!!
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June 2022 by noah de garza
Great experience with Latrece: Very informative and helpful with all of my questions regarding business banking and the legal disclosures.We were able to engage formally to setup our business banking with wire transfers built in.Overall, as a new engagement, great job.
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December 2021 by Jody S.
It's unfortunate that members of the FDIC are using a "Specific Source Code" that incompasses reverse engineering involving GOVERNMENT COLLUSION AND FALSE NARRATIVE NEWS REPORTS. They share your personal identifiers such as intellectual property and personal family matters with International Affiliates, Partners and Investors without your approval. A family owned company doesn't mean you are safe guarded from data breaches. It means they'll have silent partners to "Service" your loan so they can hide behind your endless Google searches making it impossible to find contact names or email contacts for anyone of an Authoritive figure Why is your landline all up in my system files on my cell phone? Why do you have me blocked from calling this number? CRL user ID Charles Lee GIS MAP GLOBAL ID USER How many key exchanges did you have during Covid lockdown?
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October 2021 by ernie cote
Premier was awesome. The staff was highly efficient. Since they were purchased by FirstMid, the service has been terrible. Currently on a 15 minute hold to talk with an agent. No bueno.
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October 2020 by Pay It Forward Corporation
The best bank in Tx
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March 2020 by Arthur White
The best bank on easy payday low fees definitely.
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December 2019 by Sue Richter
I'm a realtor and have worked with Becky Reuter at Premier Bank in Grapevine. She is amazing! The process was easy and streamlined. My client was absolutely thrilled with the process. I will use her again and again! Great experience!!! If you're buying a home I highly recommend using Becky at Premier Bank as your mortgage lender.
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February 2019 by Nate Taylor
Overall you get the professional approach of a big bank but it has the small town credit union feel where they know your name and the loan process is personal
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December 2018 by James Riddle
The best bank I have ever done business with my entire life! The bankers are friendly, efficient, and knowledgeable about every aspect of the industry I have inquired about since I opened my account Much better customer service than I ever received from the big banks. If you like to be treated as a person rather than a number, this is the bank for you.
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January 2018 by hattie Lane
Be very careful working with this bank. They will not completely reveal how they compute interest. Not good customer service.
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December 2017 by April Sandifer
I have personally walked into this bank 4 times in the last week. Each time I was told something different. I have never dealt with people who have known so little about their job. They have been the most unhelpful and inconsiderate people I have ever worked with. I've never wasted so much time than I have trying to work with this bank. I went there once on my lunch break, one day I left work early, another time I had a day off and the last time I was sick and battled traffic in bad weather. Each time I went into this bank nothing was accomplished and I was told something different. This bank is impossible and they make me question whether anyone knows what they are doing there. I wouldn't recommend this bank to anyone unless you don't mind working with unknowledgeable people who enjoy wasting your time.
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March 2017 by Linda Lewis
Great bank! Free checking and they remeber my name...I am a person there! Love it!
