-
January 2024 by T. M.
amazing cobbler -- from customer service to repair. i brought in a pair of boots that a local shoe/repair place had (what a mess). messina not only made my boots beautiful that didn't want to charge me for it. yes didn't want to charge me. what a great company!! i know i am on caps because i am shouting how great they are!
-
October 2023 by Brian R.
Had a very undesirable experience with this store. It's apparent, they do not want your business because they are too busy. The customer service employee was incredibly unfriendly, didn't give a crap about my need on multiple pairs of shoes. When I said I would take my shoes to someplace where they want the business and value the customer, she said we are the best and don't care if you leave. For a Grapevine business, very surprised by the tone of this employee and business. While we use the cobbler often; will never go to this store, ever and quite frankly, do not recommend to anyone who wants to go to a local store where they value their customer. Terrible, Signed a very unhappy (never) customer.
-
September 2023 by Bryan B.
True old fashioned full service cobbler, I had my hiking boots stitched together after 12 days at Philmont. Turned out good as new and ready for next adventure
-
April 2023 by Ricardo J.
I brought in a roughed up pair of Timberland Earthkeepers boots I have had since 2010. They were long overdue for a new sole. Three weeks later I received what almost looked like a brand new pair of boots - re-soled and conditioned to a beautiful shiny new look. This place does excellent work and I would give them my business again readily.
-
March 2023 by Haley K.
I had been burned by a previous attempt at getting some work done on some boots, so when I needed some work done I was seeking out a new place to go! My husband remembered there being Messina's on Main street so we went ahead and gave them a shot to have some lace hooks taken off a pair of my boots and replaced with regular lace holes. Price was reasonable enough, but plan on your boots being kept for a few weeks due to the amount of jobs that they get & with them being a family owned business. My boots had been given a date to be done on a Friday about 3 weeks out. So, keep that in mind if you need something done by a certain date. As well, I would suggest calling before heading out on the date given. I came by on the date given and unfortunately they said they were not ready yet. I had been told they should be ready by Tuesday but to call before driving up. Which they ended up being done by that Tuesday! So about 4 days behind the estimated date but not bad.
-
February 2023 by Jeremy S.
Good service but plan on leaving your boots for several weeks. Was pleased with the new soles once I got them back.
-
February 2023 by Joan T.
I brought into Messina's Shoe and Boot Repair my water damaged box that holds my Singer Sewing machine. They did an excellent job in restoring this water damaged box. The pricing for it was reasonable since my other alternative was to ship it to an out of town restoration entity. Previously, they have restored several pairs of shoes.Joan T
-
January 2023 by Aaron G.
I took my boots to get re soled and they did a great job ! I did ask about repairing my heel and they assured me that they would repair that as well. When I picked them up, that was not the case but honestly that's a minor detail for me. I will be returning for any re sole or boot repairs.
-
December 2022 by Lesa T.
Local, Family owned business that is a staple of Grapevine. Thank you so much for always doing a wonderful job on our shoes, heels, boots, purses,belts. I would not go anywhere else.
-
February 2022 by Karen H.
They ruined a designer shoe. My shoes were perfect when I gave them to them. I am very careful with them; even the man that returned them to me mentioned they looked like new. When I came back to my house, I checked them and one shoe has three big stains of shoe glue. Another issue is that they said it was going to take two weeks to give them back to me; when I got there to pick them up, they did not even know where they were; when they finally found them, they had not fixed them, yet. I paid much less at others shoes repair places and they do a much better job.
-
February 2022 by Allison M.
Always great service on my repairs. They have fixed multiple leather goods over the past several years.
-
February 2022 by Natalie G.
I brought in some old (and I mean OLD) gnarly boots that I am simply too attached to to get rid of. I found them at a resale store in Scotland, and have been in love ever since! They were rough when I bought them for 3 pounds, with heels almost completely worn off. After even more wear by yours truly, I stopped wearing them because I didn't want them to become too far gone. Messinas took my favorite old boots and treated them with such care. They even revived the what-used-to-be-suede as much as they could! The heels are new and beautiful, and I am so happy to get more wear out of my favorite boots. I could not be happier. Is it too sappy to say it brought a tear to my eye to see them looking so beautiful? Haha! That's how much I love these ratty old shoes. They have walked with me through many seasons of my life. Cobbling is truly a beautiful craft. Please come support this family-owned business!
-
January 2022 by Jeremy J.
Great service. They have been a staple in downtown Grapevine for years. They know their stuff and I will be bringing back other shoes for a resole.
-
January 2022 by Sean J.
This is the only company I trust with my cowboy boots. They always do great work. I've had all three pairs resoled there, sometimes more than once. Quality work!
-
December 2021 by Pat Ohnheiser Stephens
Fabulous - professional - great craftsmen ship - reasonable priced! No reason to go any place else!! Thank you for a great service!!
