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March 2024 by Yvette Simpson
They got my online order completely wrong with not even having the right base. Base was hard as a rock and complete frozen and I asked for no granola or blueberries and they were there. Also I asked for mangos and extra peanut butter and got none of those.
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March 2024 by Danny Luna
2nd time that I have to wait 20+ minutes for my order. Once I received my order the smoothie was not good quality I had to return it. They refused to refund me only promised a free smoothie next time. This will be my last time coming here.
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January 2024 by Bonnie Milam
The girl was late. I was waiting outside in cold wind today 1/19/24 and she showed up and ran to the door. She wasn’t very helpful with offering any kind of deals or drink specials. The blender jugs were brought out from the back don’t know if they were clean because she didn’t even rinse them out with water. I went to the bathroom and that was the nastiest bathroom I have ever been inside a business. Reminded me of a gas station bathroom that everyone uses. No toilet paper. Toilet didn’t flush, dirt all over the floor. Sink didn’t look like it had been cleaned in months. Dried Urine on commode seat. The light switch was nasty too. I had to use paper towel to walk out of the bathroom. I was charged 14.00 dollars when I get same drink at another location and cost me less then 10.00. I can’t recommend this location to anyone at this time.
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January 2024 by A H
Disappointed in businesses that hire lazy employees that close before actually posted closing time. Sign was on but she locked door and said she was done for the night. After calling her manager, he said she would serve us but honestly if you have to force an employee to work I will pass and head over to the southlake location where customer service is top tier.
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October 2023 by Holly H.
If I could give this place 0 stars I would. I stopped in the get my son a smoothie. And let me tell you the bathrooms more gross than an old down truck stop bathroom. If they keep their bathrooms in this shape leaves me little faith they keep anything in front of house clean. GROSS!
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September 2023 by Ray D.
Been going for over 3 years half of the time they are good the other half is really terrible. I got a acai bowl today that was basically the consistency of water smh.
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July 2023 by Eddy Kgl
Waiting to long, one person to serve 100 people
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July 2023 by Dane Kilburn
I don't normally give bad reviews but it's obvious the lady working there had no idea how to make a basic smoothie. I ordered the same item I always order. Strawberry & Banana gladiator. She said it came with 2 fruits. I said yes. Strawberry and Banana. She looked confused and said ok. The smoothie I got was white, with no flavor. It must of been just protein. I get this item all the time at other locations and it's pink and excellent. If you have someone there taking orders and making smoothies that do not know what they are doing you get my $10 & 1 star. I also tipped.
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March 2023 by Ricky Pool
2nd time ordering delivery and getting shafted. First time, never received $30 order. Had to call some 800 number who acted like they didn't believe me and wanted all kinds of stuff from me. Didn't have time to invest into producing documentation and multiple phone calls over smoothies. Gave up. Haven't ordered delivery in a while, figured I'd give it another shot. Delivery made it to me this time... barely over half full. Maybe 20 ounces of a 32 ounce smoothie. Tried to call location. Picked up and hung up twice, voice message the third time I called. I give up. Never again.
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February 2023 by David S.
I WOULD START YALL WITH A 0 star and I blame management not the man by himself at the store! He literally quit and did not take the customers in line.. I actually understand one of our employees went there hours earlier and said someone was there by them self and I'm pretty sure it's the same man.. he was red in the face and very frustrated and overwhelmed I would have quit too if I had to work in those circumstances.. management needs to do better 10 people walked out.
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January 2023 by Melting Pringle
megan was awesome and so was slade(?)
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January 2023 by Matt Smith
Bits of plastic bag in my smoothie, won't ever eat here again if that's their standard.
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November 2022 by Lisa Ible
The girl at the register was on her phone having a personal conversation and looking at us like we were bothering her. She did not have good customer service. I hope she improves on her attitude and customer service.
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November 2022 by Matt Gerschick
Extremely rude and unhelpful service for the first time coming to a Smoothie King. Especially because I came in with a positive attitude and did nothing to her. She was huffing and puffing when I would ask a question. Quit if u hate your job and life.
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November 2022 by Lisa Torres
The girl at the register was on her phone having a personal conversation and looking at us like we were bothering her. She did not have good customer service. I hope she improves on her attitude and customer service.
