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April 2024 by Trisha Ratliff
The only reason they even received 1 star is because 0 stars was not an option. I did a mobile order and had 10 items, when checking the order we let them know we were missing an item. The ladies asked to see the receipt which was showed, they “double” checked the order given and argued that everything was there. When we got back to our hotel I called to let them know we were indeed still missing a drink. To which they continued to argue with me. As I was trying to speak with them about the situation they kept talking over me at this point I was very upset and tones had changed I will be honest. However she hung up on me. We are on a family staycation and began to just move on and let it go as everyone was drinking the drinks we did receive every drink was watered down warm milk. ? Conveniently the only drink that was made accurately and actually tasted decent was the apple juice that came in a box. Please please please save your self the trouble and order from a different Starbucks.
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January 2024 by wayne bonds
Was told a hour before close they would not make a Frappuccino.
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November 2023 by Loni Sñow
the evening crew is straight rude. I spoke to the cashierand she didnt even greet me she just stared at me..morning staff was pleasant . I'll drove to get my coffee the rest of my stay
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September 2023 by Brooke Hollis
Visited this location twice during our stay at Great Wolf. Both times there were problems not typically experienced at other locations. Also, no drink carriers and no bags for food. Since this is inside Great Wolf and families are staying at the hotel, it should be expected that people may have orders that aren’t easily carried by hand.
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September 2023 by Andrew Prather
This is such a nice Starbucks for being inside a resort. This Starbucks is big, super clean and has amazing customer service. Full selection of beverages and food items. They also take the Starbucks rewards card as payment and let's you get those reward points. Plus to top it all off you can order your drinks from the Starbucks app and just pick them up.
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September 2023 by Eliezer Viruet
Fast and friendly service. Very professional ? ? ?
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June 2023 by Emily Klein
My kids all went in and ordered for themselves. Great service and with smiles!
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January 2023 by Jonathan Greenstein
The Starbucks inside Great Wolf Lodge is just what’s needed after a long day or on those early mornings before setting out for a water park day or the quests around the lodge.Friendly and fast service. Full range of typical Starbucks fare and at average prices. You can charge orders to your room if you have lodge room charge privileges.Ample seating inside and along the hall. Grab and go service available. Handicap accessible.
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December 2022 by Andra Dankers
A sweet friend gave me a gift card to be spent here during our stay at GWL. The drink was tasty but how in the world they feel it is reasonable to charge $6.50+ for a 12 oz drink is beyond me.Also, they took away the nice seating that used to be in there so you have to grab your drink and go straight back out into the busy hallway. It would be nice to have a comfortable place to sip other than the stools they set out in the hallway next to the restrooms.
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December 2022 by Dave D
Great staff! Quick to make drinks and get people on their way. Love the atmosphere.
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December 2022 by Thomas V
We were headed to the big airport and needed a boost, so we stopped here. We were very happy with the quick service and we were on our way.
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December 2022 by Jared
Relatively long wait, but I guess that is to be expected. Worth it nonetheless. Clean building and friendly staff ?
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June 2022 by Lydia Sims
The pink drink is amazing! I wasn't a big fan of the iced coffee, but at the same time everybody likes different thing. So who knows you might like, but just because one person doesn't really like it that okey.?
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May 2022 by sade powdrill
The coffee was strong af but it was ok ?
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March 2022 by Najia Salim
Super friendly staff I just don't get the drinks so watered down I got an almond milk and honey latte
