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June 2023 by Aras Ivanas
The lady who was working during my visit was very welcoming and helpful. You should definitely give her a raise. She does a great job and deserves it!
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November 2022 by Cameron Madden (Cam)
Sandra was very helpful. She could see I was struggling and made sure to help me out. We made light conversation and long story short, I now have her grandmother’s mashed potatoes recipe for Thanksgiving this year! Not only do I have a nice pair of shoes for the celebration but I also have something to bring! Truly a blessing.
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November 2022 by Hailey Brown
Sandra was an exceptional employee. I walked in there looking for shoes for an event and she helped me find the perfect pair! Overall great survive.
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November 2022 by Nic Garza
Long story short, this store apparently is unable to pull transactions from less than a month ago. I was told when I made my purchase they could only take cash so I went and pulled cash. I'm not sure if I wasn't given a receipt or if I told them I didn't need one but that was a huge mistake. After being told by the store manager there was nothing he could do I found a way to get a copy. I went ahead and returned it and the attitude out of the employee Sandra was ridiculous, I advise anyone reading this to just go online to make your purchase, the staff here is awful. This quality of customer service has made me decide I will not be shopping Steve Madden any further. Go to Lord & Taylor, anything else.
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May 2022 by Gabi
Nice shoes and prices but horrible music, very inappropriate for a store, Cardi b kind of rap, with n word, very disturbing;
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April 2022 by Teresa renteria
7:28 Pm and they locked the door when the mall closes at 8
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March 2022 by Natasha T.
The music in there was disgusting.. my daughter was really uncomfortable and so was my son.i couldn't even stand listening to it as an adult. Please do something about this management.
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June 2021 by marina h
The guy was very rude
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May 2021 by kevin nguyen
One of my favorite shoe stores to shop at. Always have great deals and prices. There is one associate that usually helps me when I come in (I think her name is Sandy?), such a lovely experience every time. My size is quite hard to find but they always find a way for me to walk out with something that works.
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May 2021 by celeste hamilton
The cashiers are standing around gossiping and when we came in nobody was in here and we had problems looking for a shoe they literally didn’t even try to help I had to yell from across the store for assistance just to find out the shoe is in the back worst customer service ever
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May 2021 by mark garcia
I was buying a Mother’s Day gift for my mom and Sandy was so helpful in helping me find the right pair!
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May 2021 by john deere
Sandy is cool. She helped me find shoe.
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May 2021 by Rachel Barker
This particular store has a great location. However the associates that were working there on Saturday (4/17/21)evening (between 5:15-6:00pm) were not helpful at all. I was never greeted while in the store. When I needed help I had to walk around the store to find someone I may have thought worked there. When getting to the middle of the store 2 females were just talking to each other. When I asked “hi, do you work here?” One of the females said “well, I’m here aren’t I?” . The women was wearing a solid royal blue tight track suit. I was taken back completely. I work in the customer service industry and I would NEVER respond to anyone in the way that she responded to me. I will not be returning to the location at all.
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April 2021 by Brianne Sears
Cute shoes but nothing I liked left in my size :(
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March 2020 by Melissa Johnson
It's fine... Not the best for big wide feet, but some cute styles
