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March 2024 by Paul Caudle
By far the best UPS store I've visited! The best customer service experience! Mr Hosea,Alex,Jalen and Ms Diane are exceptional!
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March 2024 by Petra Lively
Diana is friendly, efficient, and very knowledgeable. I am a regular customer and she is already on the "where to send my package" screen by the time I get to the counter. Mailing my packages at this UPS store never takes long. All the staff here are fast & friendly. Including the owner.
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March 2024 by Billy Joe
Diana and Jaylen were very helpful with my boxes today much better then the other store in grapevine
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March 2024 by Jess Hall
Ron is always smiling and willing to help you out with the best way to do things. There are several UPS stores around but I always go to the store when Ron works.
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March 2024 by Kim D. Hall
Ron is always a pleasure to work with when I come into the store.
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March 2024 by Robin Pond
I always find Ron Moore knowledgeable and willing to help with Amazon returns or personal shipments. Thanks Ron!
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March 2024 by Robert Pond
I use UPS exclusively for my personal business. Working wih Ron Moore is an exceptional experience. He is knowledgeable, friendly and gets the job done for me
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March 2024 by Mike Friend
I had to use fax and mailing services today. Diana was super helpful and friendly. Thanks.
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March 2024 by Ryan Palmour
Alex was very helpful and friendly! He made sure my package was secured in the box well.
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March 2024 by Monique Nolen
Let me start by saying that this business gets a 10/10 from me! The levels of professionalism and kindness are UNMATCHED!!! Never have I ever frequented a business and NEVER experienced- even one time that I wasn’t greeted warmly and very well taken care of! Jalen and Diana always ask about my family, they are pleasant and knowledgeable and I am completely confident that they can and will go above and beyond to ensure that I remain a customer! Every aspect of what you would expect to handle at this UPS Store is done so with my time and busy lifestyle considered! Shipping, shredding, mail servicing, and so much more is done with the utmost respect and care. I am a grateful customer!!
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March 2024 by Trung Ngo
Great location, I always come to this location for years for my notary needs. Diana and the rest of the staff has been very helpful and always provides excellent service!
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March 2024 by Dianne T
Alex at the UPS Store in Grapevine was so helpful in helping me package a product to return for repair. His kindness and patience was so rewarding!
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March 2024 by Brenda Gilmore
Ron Moore gave us outstanding service when we needed packages sent on the way.
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March 2024 by Sally Adamcik
Love this UPS store. Always enjoy the staff. Diana is the best!
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March 2024 by Mike Schrade
This UPS Store is great! Diana always takes great pride in customer service and I really appreciate all she does! Professional staff, courteous and efficient!
