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April 2024 by Eli Glanton
Just wanted to thank Hannah for helping me, I turned some film in last Friday and was told they’d be done today. My film was in the same place I left it last week. Very disappointing to not get my pictures when I was promised. However, Hannah helped explain to me why and was very kind. Thanks Hannah.
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April 2024 by DFWwoman P
Kept giving me the wrong amount of medication three months in a row and never even apologized and are so rude if you call. I have photos of the pills with the wrong quantity on it and they were still arguing.I hurt myself and had to ship my muscle relaxant & it want done on time- they had zero sympathy, would not apologize and couldn’t even give a tracking number. Call their corporate and they’ll simply direct you back to the pharmacy- how does that fix the issue? Ridiculous.
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April 2024 by Derek Smedes
I was here on Vacation, I accidentally left my pain meds at home. My doctor sent in a prescription for a couple days of medicine, they would not fill due to Texas law for out of state reasons, and I can understand that. Pharmacist was rude and not helpful at all and all I wanted was some guidance. One of the most rude person I’ve ever met, while I was nice and understanding and I understood if it’s law. My Dr sent to CVS and the pharmacist there was nice and polite and explained it to me, too much to ask at Walgreens
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April 2024 by Tim Young
It's a half decent Walgreens. I don't know why there's so much hate on it.All Walgreens, like walmarts and Targets are basically the same.They have what you're looking for, and have a decent rewards program. I get about 5-$10 free a month...Not a bad place. Sometimes it's a bit crowded, but what can you do?
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April 2024 by Meagan Ramirez
Incredibly rude pharmacy staff, so off putting. Rude for no reason. If you don't' like your job, then leave.
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March 2024 by Radu Anghel
Hi, I was there for the 1st time and Brandi offered me the best services for a pharmacy! Thank you!
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February 2024 by hunterlolo0109
Went to the pharmacy realize my prescription was at another Walgreens so I asked if they could pull it there and she said yes it would be about 15 minutes and I said that’s fine I’ll just come back later. I had something to do so I was going to pick it up today, it said it was ready yesterday so as I was looking on my app today, it said it was canceled. I called them. They said that they needed a prior authorization through my insurance. I said no y’all already got that from my insurance because this prescription had been going back-and-forth for a couple of weeks now trying to get it through the insurance and I was ready to pick it up today but y’all canceled it I told her did you give it to somebody else and she said I don’t know because it’s not something we keep in the pharmacy I said OK but the person yesterday told me that y’all would have it ready in 15 minutes she said well I don’t know what happened I said all right she said I can transfer it to another Walgreens I was like OK I guess that’s fine. She calls the other Walgreens and then hangs up on me. This isn’t the first time that I’ve had an issue at this Walgreens, with the same person that answers the phone at the pharmacy I didn’t even have time to get her name because again she hung up on me
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February 2024 by Sogand Bastani
I called to Walgreen to transfer my prescription to CVS , she was RUDE, even didn't let me talk to her or explain ,she brought several excuses like a we can't, They supposed to call us,.....At the end HANG up on me!!!!Really? Is this great CUSTOMER SERVICE!!!I called again and after 15 minutes on hold, a nice lady DID it. Why the first lady that had a deep voice and l couldn't recognize is a man or woman DID Not want to do her job!I called 2/8/2024 at 6 pm. May be you can find the employee.
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February 2024 by lanarica kiner
Brandi in the pharmacy is the bomb. She helped me with me find a manufactures coupon that decreased my prescription to $10 from $1500 for a 30 day supply. She was superfriendly and very professional. She is a asset to the community.She simply CARES about the customer! THE BOMB!!!!!rgds,JK
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December 2023 by Sam P
Went out of our way to go to this specific store because they advertised they were open until midnight. We got there at 11:53 and the shutters were already shut and they wouldn't let us in. There were still employees inside, they just decided they were done working I guess.
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December 2023 by Charles Fluffington
I've been a happy Walgreens customer at another store, so I thought I'd switch over from CVS and give this one a try since it is right by my kids' new school. Big nope. Bad energy here, folks. The only people more miserable than the staff are the five or six people who always seem to be waiting there with their arms crossed in the universal sign that they have been waiting a lot longer than they expected. It's 2023 and they don't have self-checkout?!? I haven't stood in lines this long since I went to Six Flags. Also the app is terrible and when your doc calls in a prescription it defaults to being ready over 24 hours later. Something is wrong. I often have left urgent care and waited no more than 5 minutes to pick up a drug they called in to CVS. I didn't realize how much better that store is than this one.
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November 2023 by Landauers Landauers
I've been a happy Walgreens customer at another store, so I thought I'd switch over from CVS and give this one a try since it is right by my kids' new school. Big nope. Bad energy here, folks. The only people more miserable than the staff are the five or six people who always seem to be waiting there with their arms crossed in the universal sign that they have been waiting a lot longer than they expected. It's 2023 and they don't have self-checkout?!? I haven't stood in lines this long since I went to Six Flags. Also the app is terrible and when your doc calls in a prescription it defaults to being ready over 24 hours later. Something is wrong. I often have left urgent care and waited no more than 5 minutes to pick up a drug they called in to CVS. I didn't realize how much better that store is than this one.
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November 2023 by Jdub214
Worst experience in a long time.. guy yelled at me for trying to use a coupon. He was coming in and out from outside, had no clue what was going on. Tried to explain to him what was happening. Instead of trying to understand, he just pushed me to the side and said he needed to take care of the other people in the line. I had been standing there for 10-15 min trying to literally buy a 4pk of toilet paper, with their register rewards. He was very aggressive and extremely rude. Have not shopped at Walgreens for a long time, due to very poor customer service in the past. Prior to him getting involved a girl was ringing me up and 2 different registers froze up. Ridiculous experience, Walgreens needs to do better.
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November 2023 by Monika Deans
I have only had great experiences with the staff at this Walgreens. They call my doctors for refill and provide my prescriptions as soon as they can. You can see how hard they work, rushing around to be a service to us. Folks, this is a stressful demanding job and we should appreciate their hard work and customer service. Keep up the good work.
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July 2023 by Felicia Chavie
Pharmacy is careless. Terrible customer service.They refilled the wrong prescription, my bf didn't realize and brought it home. This was after I waited several days for it. I was told it would be another couple days to get the correct prescription, when said I needed it today they sent it to a nearby location that "had it in stock" didn't call to make sure because when I called to check on the status after a few hours it wont be ready for a couple days. Called the pharmacy back and she just repeated what I was already saying and then to call around and see if anyone else had it.