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December 2023 by Ruth Martinez
Worse car wash ever dont waste ur money
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December 2023 by Anas Jawad
I like the unlimited plan there and the waxing is very good
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November 2023 by Jastin Paul
This place is bad. The older Hispanic guy was giving a bad attitude as well when we came back for a rewash since it didn't do a great job first time it went thru.
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November 2023 by Kyle Roderick
I had a bad experience with this company's subscription service, but their wash is fine.
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July 2023 by Ty Shana
DO NOT!! I repeat DO NOT!! Get a membership with this company. I have tried every point of contact to speak with a representative of this business and have been unsuccessful. ALL contact information is invalid. I no longer live in the state of Texas to physically go to the property and speak with the attendant. I have been trying to make contact since April 2023 when I noticed another charge on my account from Washmasters. I physically spoke with an attendant in March 2023 (original request) about the cancellation of my membership and he assured me the membership was cancelled. This was not done because I had another charge on my card in April, May, and June. (I'm sure most would say get another card however, it's not that easy when this card is my primary banking card and my banking institution is in Texas and I'm a resident of another state 21 hours plus driving hours away.) This post is for you not to get bamboozled by this (descriptive words of choice) business.
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May 2023 by Aquila Dolcide
Car wash was good however, do not come here. If you want to utilize the free vacuum service it does not work.
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May 2023 by Secret Shopper
Had an issue at the payment box, but otherwise it was a decent wash. Hard working, friendly attendant.
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April 2023 by Vy Vu
Please check your credit cards. We cancelled after the first month as it was a promotion and found a different car wash afterwards. However, they continued to bill us. We called several times, left our phone number and didn’t receive a call back. Went again in person and staff was very rude. Terrible customer service as we told him the date we canceled and said we tried to steal from him by getting multiple car washes at the promo price and never paying full price. They ran a promotion yet it was our fault we wanted to redeem the promotion. We made sure we read the fine print of the charge, confirmed the details, and set a calendar reminder to cancel in time yet but were still billed.
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January 2023 by Steve Jones
Very new and efficient car wash place, great vacuums and I really enjoy that they have a floor mat washing machine that got my floor mats very clean. The only drawback was there was no spray bottles to help clean the windows but other than that I will keep going back
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January 2023 by MrLeo_Tha ZodiacKing
OMG I walked into this store and forgot what I came in there for it was Soo Bright, Big And Shiney and all the different stuff like the Christmas tree in the middle of the sales floor lol not forget the Sonic's and Jimmy John's connected to it along side the Magnificent touchless car wash with free vacuums all that's missing is a Barber shop, hair salon, and a auto center. Then it be a one stop shop
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January 2022 by Ahda Torr
Been at this car wash for a long while. The staff has always been friendly and helpful, which is why I gave it stars. However, the washes are not always on par with a ‘quality wash’. There have been plenty of times where we have had to run the vehicle a couple of times through the wash bcz vehicles remain dirty and it hasn’t mattered what price of wash we have purchase!The worst part is the vacuums are TERRIBLE!!! On numerous occasions have notified their management & although they are nice & seem understanding, for years the vacuums have remained broken, clogged, un-useable. It seems the owners don’t seem to care either, given that they have done nothing to remedy the bad quality of the services they offer/provide. Sadly I have to go much farther for a quality car wash.Services: Vacuuming
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January 2022 by Karly Rusness
Beware. This carwash damaged my car. The attendants had to stop the machine when it started making a horrible grinding sound. All of my rims had paint and chrome rubbed off. Always my fear going into these things…they, of course, quickly forgot they had to turn the machine off and it wasn’t their fault. Live and learn and don’t use this carwash.
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January 2022 by Bob Bross
I took my car in here filthy dirty expecting it to come out the other side clean. And it did!
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January 2022 by Micah Thurlow
Not a good value. The machines aren’t that great, left lots of streaks where the spinning mops just barely touched an area, the tire shine machine only sprays about 25% of your tire, there are only three vacuum spots so you may not even get a spot for a while, the vacuums aren’t that great (low suction and big nozzle that can’t clean cracks) and they turn off every minute so you can barely do one floorboard before having to run up and hit the button again. There are no drying guys at the end and there are no rags or towels to borrow so you can’t clean up the streaks, misses and water drips unless you brought your own.So not terrible, but not good and certainly not worth the price when there are much better and cheaper options nearby.
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January 2021 by Destiny Kruse
It's definitely not worth the money. The part that really got me was the abysmal customer service. I got my car washed and drove home, which is thirty minutes away. I spent $22 and when I noticed my car was still dirty in several places I called to see if I could take my car back. He implied it had gotten that dirty in a thirty minute span. The sigh he gave me at the beginning at the conversion told me I'm by far not the only person to call and complain. Go elsewhere unless you want to waste your money and deal with some of the worst customer service I've ever come across.
