-
February 2024 by Hector Adolfo san juan santos “Loovo” Salazar Ramirez
Excellent good service from the Ispano agent. On other occasions I was served by an agent degree that I was only going to make payment and I left with a new tablet.
-
February 2024 by Glenda Parker
The manager of the AT&T store in Greenville, Texas across from Staples was great to deal with. She was very pleasant and very efficient and what we needed and we were in and out of there less than 30 minutes it was great.
-
February 2024 by Arianna Sitzlow
Great service!
-
February 2024 by Rick Meek
I visited this store for a promotion that ATT was running where, if you get a new phone you can get the Samsung Galaxy watch free. My phone was due for upgrade so I upgraded to get my wife the new watch. During our visit it was mentioned on several occasions that we were there for the "free" watch. I even asked more than once about being "no charge" and was reassured that it was free. No where during our visit was it mentioned that we were signing up for a new line of service with the watch. My wife currently had a watch connected to the phone by bluetooth which was our plan going forward. Fast forward 3 weeks (conveniently past the 14 day return window) when I get my bill and find out that I am being charged $10 per month for service plus taxes and fees totaling approximately $25 per month for the next 3 years. I go back to the store to find out if there is anything that can be done since that is not what I came in for and not once was told I was signing up for a new line of service. The manager told me "ooh sorry, since it is past 14 days there is nothing I can do except cancel the line and pay the watch off." That defeats the purpose of a "free" watch now doesnt it? Needless to say, no matter how inconvenient, I will go to a different store next time and just hope I get better service.UPDATE: Since I am stuck with this item, I decided to finally see if it would work as described. The watch would not work with out the phone close and turned on. My wife decided to go back to the store and see what is going on. She was informed that the number assigned to the watch doesnt really mean anything. The watch is just an extension of phone. Thats it. No resolution as to how to make it work as a stand alone device. I go to another ATT store to discuss my issue and was told that the watch was not synced to the phone properly. They told me how to do it since i didnt not have it with me. I went home and within a matter of minutes everything works as it should. This ATT location never even asked to see the phone or the watch to verify operation. Customer service at this location is horrible. I will go 20 minutes down the highway to another location for my business from now on.
-
January 2024 by Denium Cooper
Thank you so much to Skylar she made my day nice and easy answered all our questions. 100% best customer service. Next time y’all go to Greenville AT&T ask for her. Very satisfied today!!
-
January 2024 by Lacey Davis
I took care of everything
-
November 2023 by Kelsea S
Brendan was great! Everyone else we worked with was also fabulous and patient
-
November 2023 by Tayler T
Skylar @ AT&T in Greenville, TX was amazing!! Very kind & knowledgeable!! Ya’ll make sure you ask for her!
-
September 2023 by LYAGYBA ZERAVLA
Shout out to Chelsea and Katie! Walked in having issues with my Apple watch ultra walked out smiling like it was 1999! I love when techs take their time to resolve issues the customer may be having with their devices! You girls ROCK! Thanks again for all your help!
-
September 2023 by Robert Gonzalez
When I went to that store I didn't have,long time to wait that person was Mr Dylan from Greenville after that I kept going to that store I was upset that at&t. Moved moved him to another store but he left he left his coworkers his work impressed in a positive attitude towards them I'm still going to Greenville store
-
August 2023 by Fred Hite
Skylar was a great help in helping us decide which phones to purchase. Very attentive and patient.
-
August 2023 by April Hackney
Kat provided a great experience and got me in and out pretty quickly. 10/10 recommend.
-
June 2023 by CARISA SANDERS, LMT
I was extremely impressed by Skyler's willingness to help and answer all of my questions. She explained all of my options thoroughly and was very attentive to my needs. This was by far the best experience I've had at an AT&T store and the smoothest phone purchase/upgrade I’ve done in 10+ years of being an AT&T customer.Thank you, Skyler and AT&T Greenville
-
May 2023 by Gray
Chelsea (store mgr) assisted me in changing my plan to one that fit our family dynamics and usage. She is extremely knowledgeable in understanding the customer’s needs and making sure we had the proper protection coverage! Skyler (trainee) joined our transaction to learn, which showed me great potential as a sales associate! Chelsea saved us money while getting us better coverage and discounts! Great experience and fast service!! I highly recommend!!!
-
May 2023 by Dustin Musick
Dylon was amazing. Was patient and worked with us. Got us exactly what we were looking for and saved us a lot of money. Highly recommend
