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November 2023 by Pud Kearns
Auto Doc does a great job of taking care of my car. Been using them for years because of the quality of the service.
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November 2023 by Albert Miles
I went in for an oil change last week and I had a great experience! I love that it is a family run business!
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October 2023 by Sonny Mathis
I had a bad experience at Auto Doc Greenville TX. The power steering pump locked up 60 miles from this location. Auto Doc had worked on my 2010 Ford Taurus before so I paid a lot of money to have it towed there. I was thinking maybe $1500 to fix it. The next day they called me telling me the rack & pinion steering was leaking. They told me $2800 to fix the power steering and the rack & pinion, I agreed to pay it. The next day they called and said the CV axles was bad on the passenger side and the boot on the drivers side was busted and it is now going to cost $4300 to fix it. I am in to deep to stop now, so go ahead. It took them exactly a month to fix my car. When I got it back the valve cover was leaking oil, I am not blaming them for this. I took the car to another shop to tune it and fix the oil leak. While at the other shop the technician/mechanic found it had the wrong CV axle in it and it was losing fluid because it was smaller in diameter then the one it needed. The power steering was leaking because the mechanic at Auto Doc had cross thread a hose. When the owner of the shop I had carried it to called Auto Doc to tell them what they had screwed up, the manager of Auto Doc told him to tell the customer it was defective parts. I was standing there and heard the conversation. My car is now fixed but Auto Doc did not fix it and if I had continued to drive it with the wrong CV axle it would have slung out all of my transmission fluid and burned the transmission up. I will never go back and I do not recommend anybody taking a car to them.
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October 2023 by Brandon Barker
I have used them for years and they are the best. They are honest, do great work, and treat you like they care about you because they do. I wish more businesses were like Auto Doc Tire Pros.
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October 2023 by Han Love (Love)
I love this auto doc. They are always super helpful with small things and really good at getting my car running. I know nothing about cars and they never try to take advantage
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September 2023 by Charlie H
This is Frank and Charlene. I have lived a long time but I have never met such good people. Such as Tyler, Matt, Nick, and Tareq. They are a wonderful team at Auto Doc.From the moment t we walked into their shop we were met with smiles and professionalism from the whole team. I have a 2011 Chevy traverse that had a bad water pump. There professional mechanics dove right in immediately to fix the problem. As i waited in their comfortable office watching tv Tareq the manager made me as comfortable as possible. When there was a rusted bolt that broke off into the water pump they immediately had a welder come out at. O charge to me to try and remove that bolt. When the job was going to take longer than expected Tareq had an employee take me home and pick me up at no charge. They ended up having to remove the entire engine to remove the bolt. They gave me a beautiful military discount. They truly went above and beyond and did too many extras to mention. Tareq the manager is a man of God and he has one of the best teams of top notch certified mechanics that are simply amazing. They immediately got on job with no stalling. Got the job done. By the time it was all said and done charged me 40% less than what other shops would. In closing my wife and I were beyond satisfied with the service, kindness, and top notch mechanics. I say to everyone who needs a mechanic to go see Tareq and the team at Auto Doc. So you may experience the same that we did. God bless Auto Doc Tareq and the team. I wish you all the best.
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September 2023 by Oliver Nichols
Auto Doc Tire Pros in Greenville, TX, is an absolute lifesaver! They recently fixed my suspension, brakes, and AC, and the results are outstanding. Not only did they quickly diagnose the issues, but they also provided top-notch service at a fair price. My vehicle now rides smoothly, stops on a dime, and the AC is ice cold. The staff is friendly and professional, making the whole experience a breeze. If you need automotive repairs, this is the place to go. Auto Doc Tire Pros gets five stars from me without a doubt!
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September 2023 by jack adams
I cannot express enough how delighted I am with my recent experience at Auto Doc Tire Pros in Greenville, TX. From start to finish, they provided exceptional service that truly exceeded my expectations.First and foremost, their staff is a shining example of professionalism and expertise. When I walked through the door, I was warmly greeted by friendly faces who made me feel like a valued customer from the moment I arrived. Their knowledge and willingness to explain every step of the process gave me confidence in their abilities.I came in for a tire replacement, and the efficiency with which they handled the job was remarkable. Not only did they have a wide selection of top-quality tires to choose from, but they also helped me select the perfect set for my vehicle, taking into consideration my driving habits and budget.The tire installation was done with precision, and I could tell that the technicians were highly skilled and committed to their work. My vehicle now rides smoother than ever, and I have Auto Doc Tire Pros to thank for that.What truly sets this establishment apart is their dedication to customer satisfaction. They went the extra mile to ensure I left their shop with a smile on my face. The waiting area was clean and comfortable, and they even offered complimentary refreshments while I waited.To top it all off, their pricing was very competitive, and they provided a clear breakdown of the costs upfront, so there were no surprises.Auto Doc Tire Pros has earned my trust, and I will not hesitate to return for any future automotive needs. If you're in Greenville, TX, and seeking exceptional service, I wholeheartedly recommend giving them a visit. Thank you, Auto Doc Tire Pros, for setting the standard in automotive excellence!
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August 2023 by Daniel Key
Took some time to consider if I wanted to post this. I took my car to auto doc on 34 for my A/C blowing hot. I tried recharging it and it didn’t work. Low pressure suction port was leaking so I installed a schrader valve to keep it from leaking. Needed it fixed so at the very least my 3year old daughterwouldnt have to be in the heat while driving around. I asked for a diagnostics to be done on the system. I don’t ever have time to do a lot so I figured I would let the “experienced” mechanics look at it. My car sat there for a few days and over weekend. I didn’t mind I had another vehicle and I was very understanding about that. They called me and said they opened the hood and immediately realized the starter valve was jammed in there and was the wrong size. (It doesn’t push in. It’s screws in. So if the threads don’t match up it’s simply just won’t fit.) they said they “didn’t do ANYTHING to my car at all except look at it visually and never touched anything else. They said they have a tool to remove the schrader valve much like a valve core removal tool. They said it just won’t PULL out. Idk why they chose that choice of wording? But again it’s screws in and out. They charged me the nearly 100$ diagnostic fee and I didn’t feel that this is the ethical and right thing to do. I needed my car back so I paid it. I also looked at it myself. I used 2 fingers and pinched the top of the valve. I unscrewed it in less than 10 seconds. It was the correct size. Ford doesn’t have a size you can actually jam in it. One is way too smal and the other size is so big it would t even fit in the entire port. So I paid 100$ for a person to open my hood and tell me I messed it up.(clearly I didn’t) they tried to charge me nearly 800-900 dollars to replace both the suction and Liquid AC hoses. I called and the GM yelled at me. Cussed and was overall very petty and I didn’t get upset till at least a few minutes into him cutting me off and acting childish. I would recommend you don’t take your car there.… you’ll likely pay a fee just to get your car back and never figure anything out.
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August 2023 by Heather Lind
Used to use this shop but stopped bc every time me or my family or friends used them, we all agreed it felt like they would break something in our car so we would have to come back and spend more money. Several time I went for something minor to only the next day someone major would break and guess who just had my car the day before. Yup. Auto docs. This was Not a one time problem. And this has happened to more people in town too
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August 2023 by Norma
Excellent communication along with excellent work!! Got my Blazer’s AC fixed and I’m back in the cool air!
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July 2023 by Gary
Horrible called three days before to get an alignment and told it was first come first serve. I asked to make an appointment for Thursday and told I had to be here first. I show up Thursday early and told they can’t do the alignment because they have nobody to do one. Poor customer service!
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May 2023 by Barbra Frost
If I could give them Ten+ Starz even that wouldn't be enough to show how awesome the folks at Auto Doc are. And the problem with my car was taken care of perfectly, will sing their praises to everyone.Thank you Auto Doc.
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April 2023 by Stephen Cesak
I was pleased with the service I recently received from Auto Doc. The mechanic explained the issue that I had with my car clearly and precisely, and the price for the specific repair I needed was excellent.
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April 2023 by MYREO SAMPSON
Tyler and the GUYS make you feel as if you were at home!! Very Family Oriented vibe!! I can always count on them for all my auto needs!
