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February 2024 by Amy Greer
This hotel is very clean. Rooms smelled so fresh. Friendly staff. Excellent location right off I-30.
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February 2024 by Anne Trevino
I was pleased with everything about my stay, have/will recommend to others & stay again, when in town.
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February 2024 by Jon Luciuk
Great hotel for a good price! Breakfast is delicious and the workers are all very nice and
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February 2024 by chad mccann
Terrible Experience - going to give everything positive and negative.Positive - Lady at the front desk was very kind. Parking was quiet and close to the doorNegative - Bed was medium firm, but the edges were sharp, Pillows were super fluffy but had no structure, the pictures in the room where of pilots in old planes, but they where always looking at you when you laid in bed, was sorta hilarious. TV was about 10 years old, had horrible resolution and the speakers were blown. Light switch was broken - had to use a pair of pliers I had in my bag to adjust the dimmer. Last but not least the bathtub drain was clogged, so if you take a shower it was up passed your ankles within a minute.would think for $140 all in taxes and fees we wouldn't be staying in a broke down hotel from the late 90's. Stay away if you can and go somewhere else.
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January 2024 by Judy West
Evening staff was friendly and helpful!! The lady was very unfriendly, as if it was a bother to check us out!!!Rooms were very comfortable and quiet!!Food & drinks: Had a very large, excellent buffet!!
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January 2024 by Sonne Der Traur
The front desk clerk at night was very accommodating. Noah, the maintenance man was amazing, he was helpful and very personable. The daytime clerk was also very nice ND accommodating. Breakfast was awesome, the pool was clean. Best hotel I've stayed in in a whileRooms: Very nice and clean
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December 2023 by David Mitchell
Great place. Great people.Mid town location with lots of restaurants and stores within waking distance.Rooms: Clean and quiet.
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November 2023 by Laura McCracken
Beautiful hotel very comfortable!Rooms: Very clean and comfortable!
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October 2023 by Tari Inglis
What a wonderful place. From swimming in the indoor pool to BBQ in the luscious courtyard and delicious breakfast, it was a wonderful experience.. The customer service is a pleasant experience as well. I would recommend staying at this Best Western with down home feel, friendly, and helpful customer service, clean rooms, and amenities. Thank you, Best Western, for a relaxing, peaceful experience!! Kudo to you all
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October 2023 by Mandy Johnson
Bring your own water. Water tastes awful from the faucet. None in vending machine or at market. Young lady in the morning at the front was rude and barked that the water bottles up there were for their REWARD members only without even finding out if I was, which I am.
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September 2023 by Jaree Culp
Would not recommend this hotel for anyone. Went to breakfast at 8am, took the keycard out of my husbands wallet and left the wallet on the nightstand. We left a door tag in the door that said we didn’t require room service and were only gone 20 mins for breakfast. Came back at 8:20 and 200$ in cash was gone out of the wallet. I know it is “our fault” for leaving his wallet out but we did not think room service would go in the room with the door tag saying NO service needed. We immediately went downstairs to ask the front desk for help, on the way down two of the cleaning crew were in the hallway by our room. Imelda and Diego I believe their names were. I asked Imelda if anyone had been in our room and the she said yes they had just cleaned it. I know we won’t get our cash back but I want to caution people about leaving any of their belongings out, especially at this hotel. We received no help from the front desk and they used the excuse that the cleaning staff couldn’t speak English well enough to understand my question about being in our room. I would also like to say that the safe in the room did not work. We tried.We prepaid for the room so we couldn’t leave and get a refund for the second night and were forced to stay or lose more money.Do not use this hotel.It is clean but the crew who runs it are no help and clearly don’t mind hiring thieves who have no fear of stealing from you.
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September 2023 by Matt Jackson
Would not recommend this hotel for anyone. Went to breakfast at 8am and took my keycard out of my wallet and left my wallet on the nightstand. Left a door tag in the door that said we didn’t require room service and was only gone 20 mins for breakfast. Came back at 8:20 and 200$ in cash was gone out of my wallet. I know it is my fault for leaving my wallet out but did not think room service would go in my room with the door tag saying no room cleaning. When we went downstairs to ask the front desk for help 2 of the cleaning crew were in the hallway. My wife asked one of the crew if anyone had been in our room and the lady said yes they just cleaned it. I know I won’t get my cash back but want to cation people about leaving any of their belongings out, especially this hotel. We received no help from the front desk and I prepaid for the room so I can’t leave and get a refund for the second night. Do not use this hotel, it is clean but the crew who runs it are no help and defend their crew even when they know they are in the wrong.
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September 2023 by Kayla Rios
From the moment I walked in until when I left I was met with cleanliness, a frindly and welcoming environment, and it really was a home away from home. Noah and Kaylin (probably misspelled) were both kind and went above and beyond. I truly am impressed with my stay here. Thank you.
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July 2023 by Gloria Elizondo
This was my second time staying at this hotel, I had issues the first time I was there but I decided to give them a second chance, but it was a big mistake.There were 2 roaches in my room.I had reserved the room for 2 nights but obviously I was paranoid to stay for the second night so I told the lady at the front desk that I wanted to cancel the second night and she was careless, she told me that I had to call Priceline since I made the reservation through them, I submitted a claim but the hotel refused to refund Priceline for my reservation so I didn't get any of my money back.Stay away from this hotel!
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July 2023 by Lyrelye Walker
Not very compassionate people. we booked with them as we were traveling back home before husband deploys and tried to cancel due to not being able to make it due to a pregnancy medical emergency and they we’re very cold when talking to them.
