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February 2024 by Kevin Ralston
I went in to the Discount tire in Greenville to get 4 new tires on my daughter's car, Berry came out to tell me that the 2 rear ones were in great shape and that I only needed 2, he could have just sold me 4 and never mentioned the 2 good ones but him and Discount being good people he didn't do that, I however went ahead and got 4 because my daughter just had a baby and I wanted new tires all around, he as well said a good plan would be to put one of the good tires on a full size rim and do away with the donut spare which we did, so a big shout to Berry and Greenville Discount, thank you guys for taking the time to be diligent and giving us a quality job!
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February 2024 by Brande Tucker (Superman)
Great service
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February 2024 by Matt S
Very disappointed would be an understatement with my most recent visit to Discount Tire. I had new tires put on and in the process of removing my wheels the techs were unable to remove my bolts for the cap to my wheels. The last technicians that rotated my tires cross threaded the bolts on 3 wheels making it unable to remove them. There was no fixing it. They were ruined and I needed 3 new wheels. I was told because it had been awhile since I had been in and because I missed a rotation that I would be responsible. Missing a rotation does not cause the bolts to become cross threaded. Not sure how this logic makes any sense. Several hundred dollars to replace wheels because a tech cross threaded bolts on my wheels. Also, there is no way to know and hold accountable who did it because there are multiple technicians working on the vehicle at the same time with no documentation of who worked on it. I have used Discount for several years. Bought multiple sets of wheels and tires for my trucks and I have had a really good experience and been satisfied with them as a whole up until now.
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February 2024 by Jamie Winter
Had a nail in my tire. Scheduling online was fast and easy, appointment was on time, busy because of the holiday. Staff was friendly and accommodating. Predicted wait time was an hour, but it was since in 25 minutes even in a busy day with a full parking lot. Great service... Would recommend.
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February 2024 by Sharon Thomas
Doesn't matter whether you have an appointment or not, you still have a long wait ....Plus very rude employee/employees. They weren't rude the day I purchased my 6 tires for my truck......Hmm ! ?I can purchase tires anywhere......The manager did apologize profusely......Just saying.......lol
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February 2024 by Mark Whitson
They tuck care of my problems
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February 2024 by Jeff Haldeman
Jw will get you going again. Great service all around. Only place I buy tires.
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January 2024 by Hope Gandy
Quick and courteous. Everything was easy and they are like the nicest people.
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January 2024 by Evelyn Ponsler
There was good customer service but we waited over 3 hours just for them to put a tire on a rim that I brought in. You can always use counter help. There should be one guy for quick jobs. There was no car to take it off of & put it back in. A tire only should not take over 3 hours.
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January 2024 by Sheb Steiniger
I’ve always had excellent service and they typically have what is needed IN STOCK. Today is another perfect example. Ran into a tire emergency. Called discount and talked to Shelby. He was incredibly helpful, knowledgeable as to stock on hand, and eager to serve to get someone dear to me back on the road safely tonight. THANK YOU SHELBY AND DISCOUNT TIRE!!Not at all surprised, either. The store manager WJ is ALWAYS on point and leads his team with excellence. Outstanding team at the greenville store.
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January 2024 by Deryk Grimes
Anyone who notices markings on their car after it has been worked on, will have questions. After noticing markings on my vehicle that I did not see prior to dropping it off I wanted to confirm whether or not this damage occurred while at the location. This location has ZERO CAMERAS according to the district manager. If I was an employee there, and you get injured, there are zero cameras to protect you and your workers comp claims. If your property gets damaged here, there are no cameras to help solve the situation. Only reason I see to not have cameras in a potentially dangerous work environment is to limit their liability to both their employees and customer property.
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December 2023 by Kiaira Riggins
I will continue to be a loyal customer! This location did great!I was able to make an appointment online to check out a flat tire I had. While inspecting my other tires he noticed a tire bump thats very dangerous to have. I drove all the way from Seattle and occurred the tire damage on my way to Texas.They were able to plug my flat tire and order/replace the other tire. The best past is since I bought all four tires with them back home it had warranty so it cost me nothing.
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November 2023 by George Gomez
What I am about to write is my opinion. The last two times I bought tires I got talked into wheels as well. Both times it has been for my wife's cars. That being said, I have nothing but praise for them, because I bought tires for my wife so I had an account with them I was allowed free flat repairs several times for my truck. They have been kind,thorough and helpful. The second time I got tires,I ordered the wrong size so they accommodated me with a different size but I had to buy wheels to fit them as well. They are fast and friendly I recommend them to anyone who needs tires.
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November 2023 by Alex Gauvin
Made an appointment for new tires to be installed on my car, my car was in the bay in less than 10 minutes after arriving, and I was on the road in just about an hour. I was very surprised with how quickly and efficiently the tires were installed. I wish every tire shop operated like this.
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November 2023 by Min O
David and the rest of the staff were professional and courteous. The staff stayed past their normal working hours to ensure I was serviced and taken care of. Awesome all around. Give these folks a raise!
