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September 2023 by J M
-update. I can no longer recommend this storage facility. I had worked for them as a contractor and they have not paid their due invoices.
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September 2023 by Joey C.
I wouldn't move in here. The security gate has been broken for several weeks and they haven't fixed it so it's wide-open. Your stuff is not secure here. I've sent emails and have had no response.
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July 2023 by Meaghan Breidenthal
The recent management change has really made huge improvements. I have been storing here for a little over a year now. The facility looks clean and secure anytime I stop by now.
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July 2023 by boss man 72
Very nice people! Got back to me a bit later and they took care of my issue. THANK YOU!!’
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July 2023 by David W.
Fantastic staff and a great price! Contact free, everything is done online or with a quick phone call. The location and the security cameras give you piece of mind that your belongings are safe! They sent me a hand written thank you card! They didn't have to do that, but they did!
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June 2023 by Mackenzie Cash
Been a customer for the last few years, and the transition from the old owner was a bit bumpy, but things have really turned around. The customer service is better and more professional, grounds are always clean and safe, facility is more secure with better locks and gates.. would definitely recommend them for your storage needs!
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March 2023 by Jack Crider
Rented space for over 3 years. Current management took over and upgraded systems. They had a mess to clean up record keeping wise. They were very helpful in assisting with fixing payment issues with my bank. Rates went up but they seem to be in line for the service provided.
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March 2023 by Danita Graham
I highly recommend staying away from this storage facility. They are always having gate problems making it impossible for you to access your storage unit. No one on site, makes it that much worse. And yes, I have receipts showing all the times and communication on Gaye issues. Stay away from them!!.
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February 2023 by Jeff Jones
They auctioned off my belongings, the notice was sent to an address I haven’t lived at to receive a notice since the original owners sold the place, to expensive to afford anyway, great place to store important belongings if you don’t want them anymore.
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November 2022 by Matt Swerd
It was fine before it was bought by a new owner. Since the new owners took over they incorrectly renumbered all the units and locked us out of our unit twice. The first time they wouldn't send anyone out to remove the lock for 5 days. They also increased the rate. Avoid this place you can't trust them.
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November 2022 by Sandra Keelin
I've been here the last couple of years and I'm glad someone got it to make better is always good, but gave a 3 star because the rate of rent jumped up so much at once, I'm really disappointed in that! I'm updating to 5 because of a phone call I got that was much more than I expected, so for now I'll rate a 5, but will be back if it changes. Ok I'm back I've had nothing but problems since the new owner or new management ? here it is 05/09/2022 I've been trying to pay rent since 04/30/2022, I went to pay and the drop box payment box was wide open, I called and was told by management the owner was notified of the broke box, I go back on 05/08/2022 and the whole box is gone, it would have been nice to know if you weren't accepting payments there any more so I'm taking my rate down to 2 stars!
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November 2022 by Victoria Hardeman
Avoid at all costs! Doubled the rent for worse service. Locked us out of our own unit because of a clerical mistake on their part and cut off our lock. The only things they offered was a small credit that doesn’t even cover the cost of a new lock, not to mention the time we had to waste to get into our completely paid up storage unit. Not worth the cost, headache, or the time.
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November 2022 by Anthony Stovall
Love this property! Everyone was so great to work with! Phyllis helped me work everything out and I was so thankful the process of moving my things into the facility went smoothly. Highly recommend this place if you are looking for great customer service.
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November 2022 by Heather M.
They doubled the rent. And today theres a line full of people at the gate. No one’s codes work. And to top that they can’t answer the phone. Super awesome especially the wasted gas to get there and we can’t even move our stuff out. Or get a person on the phone. They also never sent the post cards with the new owner info as promised. Just another slum lord greed llc
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November 2022 by Amber Christine
So helpful!!!A. Adams
