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March 2024 by Solo Johnson
Quick and easy
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February 2024 by Ange Marquez
My problem is not with the store, my problem is with the company, I have been waiting for months for a response about my car for repair, terrible adjusters and their supervisors, change insurance or when they need to, they will see the terrible attention they will receive from the main company. They sent me a check that the bank bounced and they are not for answering calls, to ask them for an explanation of what happened. My car still cannot be used until the adjuster has time to do her job.
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January 2024 by Silvia Castro
???they serve people badly, all bitter, if that's why they are paid to serve people well. Very bad experience ?????
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December 2023 by James Rodgers
Say payment is to be taken out certain day but they take out a week early
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October 2023 by Eve Cherry
If you want ghetto, distasteful service, these are your people. Literally won’t let me insure a vehicle that’s not located at my house?! I can’t leave the parking lot until I show proof of insurance.Found out something’s about this company. Seems like they’re doing a lot of illegal business. Cant wait til they get busted.
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October 2023 by Mae Gray
It was a difficult process trying to get insurance here with me having a Hyundai. They don't take cash, and took pictures of my car twice ??♀️ and gave me the run around ??
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August 2023 by Starr Sides
If I could give them zero stars I would. This place needs a major payment system update or something. They're rude on the phone, and when you go in the office they state their system doesn't allow 2 payments. That there is no way to make a payment with cash and a payment with card.
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June 2023 by Jeffrey Stanley
Great customer service and friendly people and the best price on insurance
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June 2023 by Ann Wood
Rude staff, annoying reminders that start a week early and every day more than once you will receive a call about your bill due (in a week) do you want to pay. They make you come in for every little detail. After 5+ years with them my rate is still increasing (percent driving record) instead of catching any break.
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May 2023 by charles dhane
They are fast friendly and knowledgeable. They have a great knowledge of how to help their customers.
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March 2023 by Yolanda Benitez
This is the WORST insurance that I deal with until now , they hide information from you not honest at all this is a not to be trustworthy, I always knew better than dealing with this Latino named insurance but I trusted one more time just to prove my self how bad they are !! And believe me coming from a Latina it hurts but this is the reality better to stick with the big names out there.
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February 2023 by Bianca Braun
Good luck with getting them to answer the phone, or returning your voicemail message.
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April 2022 by Nuslee Tarifa
They are very attentive, friendly and efficient.
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September 2021 by Lupita Martinez
I have been with Fred Loya for a couple of years now, I have to say every time I need help with anything pertaining to my insurance, they are very helpful. If they don't know for sure they will find out for me. Thank you ladies for the awesome job you do
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August 2021 by Terry Webb
It's cheep and quick
