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June 2023 by Booski B.
I purchased an expensive mini-split AC/Heat pump and first of all waited TWO WEEKS for it to come in. Then when I went to pick it up, was told I would have to use one of their 'certified installers'. The one nearest me, still 20 miles away, thought they go in a window. What an idiot. Needless to say, I promptly returned it and ordered off of Amazon.
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May 2023 by Crystal S.
Always helpful and kind when I shop here. The workers helped us match paint and figure out several things we weren't sure on.
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March 2023 by Donald B.
Wasted a hour of my time and would've been more if I didn't go inside and return a pallet of mulch I never got brought out to me.
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September 2022 by Jose Martinez
lot's of garden items to choose from. hard to decide
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May 2022 by Andrea Goldwyn Fox
Went to my local Home Depot in Sherman TX, yesterday - the Garden Center was a disaster! Two thirds of the outdoor plants were dead! There were 3 people in orange aprons just standing around, talking and laughing. I told them about all the dead plants, and one of them said, "We water twice a day!" It was 7pm. I guess they only watered some of the plants... I felt the soil on several- dry as a bone! And, unlike Lowe's, who sells Clearance Plants, these idiots throw them out! Smh! Lowe's will get all our business from now on - also wood & hardware, etc.?
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April 2022 by Benji V.
Customer service? Across 3 visits, I've given up. Each time kindly asked for help, but it never came, even after it was called in over the PA system. Unfortunate. Go to Lowe's. Went after all 3 Home Depot visits and it was 100% the opposite. Had been a lie long Home Depot loyal customer.
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November 2021 by Courtney Jacobus
This is directly for Anahi. She was so helpful and was so nice. She helped my husband load up alot of stones and paving bricks onto two carts and then into our truck. She didn’t complain and was so sweet about it all. I couldn’t help him with stitches in my shoulder and she jumped right in there and helped tremendously.
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October 2021 by Billie M.
We made a Home Depot run on 10/02/21 to pick up some much needed items for a house we are selling. After running around the store for an hour, maybe an hour and half, we had to check ourselves out. We had 32 items totaling $284 ($307 with tax). When we tried to check out at the service counter, because of course no check out lanes were staffed, that person sent us to self check! I guess we saved them money on employee costs by doing it ourselves! When I asked the self check "watcher", if I got a discount because I was doing their job for them, she just kind of laughed. I get it, it's not her fault, it's management/corporate. And to be clear, when I have a few items, I absolutely don't have a problem with self check, but when I have a basket full and a flat because we had lumber, I rather expect some kind of customer service. My husband commented "now I remember why I quit going to Home Depot".
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August 2021 by Pam McAbee Parker
Went to look at washing machines and no one was around in the department . I finally seen a lady told her I needed help and she said that it was her department . I asked her if they had any type of discounts fir senior citizens she said did you look at the prices I said yes and very rudely she told me well if you seen the price then no . Never did she go back over to the washing g machines but I guess I interrupted her because she was on her phone . I kindly walked away left the store and went to Lowe’s where they gladly asked me if I needed help . Yes Lowes got my business and got my washer and dryer !!!
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June 2021 by Kymberly Lewis
This 5 star review is Specifically for Kaylee
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June 2021 by Eddie Brock Jr.
Went to the Greenville TX Home Depot to purchase a new dishwasher. The brand I intended to purchase was out of stock until September, along with the other 3 I looked at. So I finally decided on a higher priced dishwasher, and the sales person stated it would be delivered and installed on May 24, 2021. Dishwasher finally shows up on May 26, and the installers state that they aren’t able to install the new dishwasher without removing an eight foot section of hardwood floor in m
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April 2021 by Kim Barnhart
Nice selection of herbs
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February 2021 by Tom Harwell
They do not enforce the mask rule they have posted on the entry and exit doors. I witnessed multiple people without a mask, one of them was talking to an employee.
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October 2020 by Celena Hisle
Usually home depot offers beautiful plants and flowers but not today. They looked wilted and colors were faded
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September 2020 by tim gilliam
Beautiful plants and courteous employees. Always have what I need or will.get in a few days if I tell an employee.