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February 2024 by Courtney's life Spillman
Customer service there was not the best didn't get anything accomplished
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January 2024 by Patricia Chunn
My daughter took a couple of phones in there to get activated that she had ordered through the mail.
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January 2024 by S. T.
Great in helping us get a new phone but the lady added a screen protector and charged me for it WITHOUT my knowledge or consent. Unfortunately I didn't notice until a few days later when speaking with customer service on the phone and they couldn't do anything.Over $20 for a screen protector is outrageous, I never have bought one from them before.Please make sure you know what they are charging you for before you pay or they might sneak something in without you knowing too!
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October 2023 by Kenney Korinek
Carla was amazing! Definitely will be returning to work with her!!
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September 2023 by cody hunt
I purchased a new phone and customer service was excellent.Samuel and Maria were a great help.
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September 2023 by Ashley Hauser
Maria was so helpful and knowledgeable with getting me the most suitable phone and plan. She's awesome. They are honestly so nice walking in even the other employees there. But forreal I got a great phone now for cheap and I'm happy. Thank yall so much.
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March 2023 by SUGARDEATHYT
Got the new iPhone 14 for there was the only place that had it love the phone in the service the ladies that work there are great!
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January 2023 by Ojay Matthews
Very poor service. Had a phone in stock they wouldn't sell me. Refused to call another local store to see if they had the phone. One employee actually left for for lunch why we waited for her answer. All after smiling so lovely as they assisted the two Hispanic gentlemen before us. Very safe experience at this establishment.
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January 2023 by Garon Shirley
Wouldn't even give it one star. Lied to us to prevent us from going to a different metro store offered a phone case and free phone if we got a new line. Then after all was said and done they said we can't give u the phone or case for free. They had me cancel my line with the upgrade for nothing. Then I found out they charged me 109 for it when the other metro store said it shouldn't have been more than 40 dollars because of a Christmas deal they had today. He said they over charged me for nothing. Wasted 2 hrs there to get ripped off and lied to. Go to the rowlett store if u want honesty and a good deal
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November 2022 by ANDRE KITTS
Good place , if your a new customer. Bad if your an existing customer.
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October 2022 by Melanie Orta
The girls helped me figure out a solution for WiFi. My new home hasn't been wired for cable and Spectrum is saying 20 days. We now have reliable WiFi for $55 a month.
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October 2022 by Mel O
The girls helped me figure out a solution for WiFi. My new home hasn't been wired for cable and Spectrum is saying 20 days. We now have reliable WiFi for $55 a month.
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September 2022 by Kennth Johnson
I use their phone serviceWill be going back
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September 2022 by Terry Richardson
They helped out real good got my grandkids from phone great service
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August 2022 by Laurie Clancy
Maria F. Was the best!! Do helpful, friendly and knowledgeable. I will only go to her from now on. I had to go in to get a new phone because I dumped mine in water. Wasn't so happy I had to go spend money on a new phone. Maria, Thank you for making our visit to your store a little less painful
