-
November 2022 by Marcia L.
This is the cleanest, well stocked most organized Walmart I have ever been in. Employees are plentiful, kind and helpful. I love it here!
-
October 2021 by Tx T.
this morning, I went to Walmart #427 in Greenville. I was there about 10 AM. I picked up the items I needed- and headed to check out. This store WAS NOT BUSY AT ALL- most shopping were senior citizens (80%). I myself am 60! I noticed that the self check out area on the east side of the store- near produce area- was closed and blocked off. I saw a line of btwn 25 and 35 ppl waiting to check out using the self check out area on the west side of the store near the pharm. This line of ppl consisted MAINLY of Senior Ctz's. some were in scooters, others CLEARLY HAD MOBILITY PROBLEMS. One old guy said he was gonna miss his doctors appointment because there was nobody to check him out.This line of ppl stretcher across the front of the store- ALMOST TO PRODUCE! I Stopped two workers and asked "is there a manger on duty?" I was told "he is in the front office" and pointed towards customer service. I pushed my cart to the front of the store through this mass of old ppl, and as I approached the front a lady appeared from the office- she SCREAMS across the room "_____________ can you check people out in electronics please" then went back into the room and closed the door. I asked a nice man working, "may I speak to your manager please." A man, about 35- 5/6- Blk, steps out. I asked him "have you seen these people waiting" He explained that "our computers are down and there is nothing we can do"- I said, "but you just sent a staff member to electronics to check people out? and it appears everything is working except your ability to get these old people out of here!" He again stated, that "the system is down"...I TOOK NOTE- NOBODY WAS DIRECTING THESE PPL WAITING TO OTHER AREAS, THAT APPARENTLY WERE IN FACT OPEN AND WORKING! After looking around, I told him- "well if nothing is working then no sense shopping here. I will leave my cart here with you to have you restock it when you DO have time." I left my cart of items with him at the customer care. The manager, was totally indifferent to to what was going on his his store, This is not hard to see- corp security cams will have it all- just review the video for today btwn 9 am and 11 AM.This is unacceptable-I can shop elsewhere, these old ppl cannot. I walked out, Every time I go to this store it is a hot mess. Not enough staff, empty shelves, sup par workers, I honestly try and NOT go here. I went to Brookshire's across town. Corp, seriously needs to step in here and talk a hard look at how this store is being managed and staffed. I posted the picks on line today for all to see!JE SmithCumby, Tx
-
July 2021 by Belynda H.
Clean store...remarkable after long holiday weekend. Friendly workers this morning. Shelves were very stocked. I was worried after 3 day weekend for folks. I found everything I needed and visited with the personal shoppers who were laughing together as they worked. No wait at checkout but it as 9am on a Tuesday. Nice visit all around.
-
December 2020 by Jim A.
Enough is enough. This location is perpetually late with Grocery Pickup and they're only getting worse. My second to last order was ready two hours late, and I still sat there for 30 minutes before they were brought out to me.The last order was flat out cancelled. The order that's supposed to be ready today is 2 1/2 hours (and counting) late. It's time the big wigs got their stuff together and did something about this location. It is nothing short of awful.
-
December 2020 by Avilene B.
This is the closest Walmart to me and every time I have to come here order drive up takes FOREVER. I'm sure this issue is not Covid related. Horrible customer service. I had to return something and the manager and employee at customer service were rude.
-
December 2020 by Cindy D.
What is up with the curb side pick up? Arrived at 5:50 and it is now 8:30 pm. All parking slots are filled. Last time I use this service.
