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January 2024 by Eve Casto
Great customer service, friendly and clean. Worked us in before the holidays. And the mechanic shared a fresh brew.
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December 2023 by Joshua Cripps
Beautiful place. The customer service was awesome which is such a rarity now days. I had to get several things done last minute due to a fault of my own and they were able to squeeze me in even though they had a full schedule. I highly recommend using them.
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November 2023 by Ramsey L.
These guys tackled a huge job with my truck. My neighbor recommended them to me after they rebuilt his Powerstroke engine, and I'm glad. I wouldn't have trusted anyone else.
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November 2023 by Tracy Kelley
Great service, great customer service, and timely repairs! Eric and his crew were all very helpful and took great care of me and my car. Got my car back on the road in no time! And it was completely affordable! I highly Recommend them for all your car care needs!Services: Brakes
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October 2023 by Marcie Henderson
I am so happy I brought our car here! They were able to diagnose and fix the main issue and were also able to tell us about other small issues that would have been a big problem down the road. Thankful for honest and caring people. Great work, good turnaround time and amazing people!
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October 2023 by Joey Crouch
My 3rd experience with Premier and have nothing but good customer service, great communication and timely repairs. Top notch--highly recommend.Services: General repairs & maintenance
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September 2023 by Michael Wilhelmi
Rockwall Ford VS Premier AutomotivePremier Automotive wins by a knockout. I took my truck to Rockwall Ford 5-8 times to work on my truck which had a coolant leak which they could never find. Each time I rented a car at my own expense.I then took my truck to Premier Automotive and they found the problem in about three hours. The head gasket is the problem.Next, I will give a review on the Carchex warranty service when Premier Automotive gets a reply from them.
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September 2023 by Jo Miller
Excellent service, quick turn around, and fair pricing.My husband and I drive a van doing pavement and road condition surveys. This van has computer equipment in the back of the van and other equipment installed on a rack on the back of the van. Therefore, it is required that the air conditioner and A/C fans work. Well, during one of the hots days the A/C fan in the front of the van quit. This was not acceptable. So, we went to the Ford Dealer and tried to get this fan fix there first. We were told that their were backed up for about two weeks. so no go there, and would not make a recommendation for any other service provider.So, we did a internet search and came across Premier Automotive. This was a God send for us. We were strangers and never been to their establishment before, but When we talked with the young lady at the desk, she said let me talk with my guys and see what we can do. They said yes they could go ahead and fix the fan, even though they were a week and a half out on service as well. They pulled one of their techs that was familiar with the type of van and A/C fan to look at it and fix it. They got us in and out in about 2 hours.I want to thank everyone at Premier Automotive for being so helpful, kind, and big hearted to strangers. You all are a blessing and I would and will recommend your shop to anyone that my ask about automotive service. Thank you again and God bless you.
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September 2023 by Holly Day
I called them after my car over heated and I was only a mile away from them so they took me in. I told them it over heated.They first charged me $100 to do a pressure test to check for leaks in coolant.They said that the coolant was leaking through the radiator so I had them replace the radiator after they "checked to make sure the motor wasn't blown first" They said "it looked good but they couldn't be 100%"After replacing the radiator, they called me up and told me they found coolant in cylinder 1 so that means I had a blown head gasket and they could give me a quote for that....I decided to drive it home and pay the $900 they charged total for the pressure test, to replace the radiator, to recharge AC, etc.The next day I noticed my air conditioner was not working so I called them up and the lady got attitude and gave me the run around... She called me back and apologized, the mechanic told her he forgot to recharge the AC. I drove it back up there and they recharged it. My friend is now in Florida, driving the car across country with no issues. EXCEPT the AC doesn't work.So, obviously there is no blown head gasket and I'm thinking they screwed up my AC lines and then lied about a blown head gasket to try and cover it up. Why else? Car still going. I door dashed in it a couple days too before friend left. Nothing out of tail pipe, clean under plugs, no overheating, no bubbles in radiator.... No signs at all of this so called blown head gasket. 2010 Nissan AltimaUpdate***It's been two months, back from Florida, drove all over... Car still running.
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August 2023 by Dwayne Martin
I had a massive oil leak on my 2001 Dodge 2500 Cummins. They were able to fix it quickly and reasonably priced. Thank you for everything.
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July 2023 by Jessica Tudor
Great customer service and excellent on getting your vehicle back at a reasonable rate.
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July 2023 by adam buccolo
Just left from having the AC on my Mustang GT350R worked on. Could not be happier with the service and people. Great shop, great people. Will be bringing all my vehicles here from now on.
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June 2023 by Sam Robbins
This is THE PLACE. We were recommended them by Autozone, and they got us in immediately to fix an AC issue. Very nice, clean, and great work. Would recommend!!
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June 2023 by Cary and Linda
Stopped in for a 15-min diagnosis, dropped off the next day, ready to roll with new bearings and shocks! Deanna, James, and crew did a 5-star job! Thanks, will be back!!Service: General repairs & maintenance
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June 2023 by Halley Neal
I had an issue with my car when passing through town on a cross country trip. They got me right in to diagnose the issue. Extremely kind folks!!