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April 2024 by Miranda Lee
Horrible customer service. Horrible service period! I ordered a pizza, wings, and breadsticks so that my children can eat and when the pizza arrived there was a whole piece missing out of it. I called up there and told the young lady the situation, she gave me a hard time and did not want to correct it. She didn’t even want to believe that there was food missing because when it left the store it was “complete”. This is the second time this has happened and now we won’t be going there any more because of this. After the first time I just figured it was a mess up, but I spent $45 to only get a refund of $12, and I even told her I would return the food because there is no way we can eat this after someone had took something out.. which she did not want me to do. The young man who delivered it was sniffling really bad and rubbing his nose when he handed me the food, and I refuse to let my children eat behind that.
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April 2024 by Melodi Duke
I just love pizza ?
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April 2024 by Christopher Sides
Great pizza. Best staff.
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February 2024 by Kimberly Betancourt
Good pizzaJust wish the dining area was open when. We
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January 2024 by Amanda Corona
Very friendly staff and great food!
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December 2023 by PMcG81
I was there on a job, and there weren't many eateries to begin with. I attempted to place an online order to have delivered on their website, and it wouldn't let me add food to the cart. I called and spoke with an employee informing them that the website wasn't working and they refused to honor the online offers, citing that the website was handled by a 3rd part and they had no affiliation to it. Pizza Hut has no affiliation with the Pizza Hut website? Really? I ordered another night, mind you, I have a login and wasn't ordering as a guest, and the same thing happened. This time, when I called and spoke with a different employee and told them the same thing, they did honor the online prices due to the website not working correctly. So now they are affiliated with their website? Seems to me there is a breakdown in communication, and the price you pay is dependent on who answers the phone the night you call. It wasn't exactly cheap either. Be that as it may, the quality of the food was very good and fresh. Just have to decide if the trouble is worth it for what you are getting.
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December 2023 by Eric Wharton
If you want pizza to go, this is the place in Groesbeck.
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December 2023 by Karen Lenamond
The pizza was not cooked the way I ordered it!!!! It was overcooked and cooked wrong!!!! I wanted half and half, but I got the items topped on top of each other!!!!!
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November 2023 by Spicy Kazoo
Fast, great service. The pizza came out good, though it was cut a little wonky, haha.
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October 2023 by Raymond Travis
WILL NOT SPEND MY MONEY AT THIS LOCATION EVER AGAIN---This is the 3rd visit made to this location in the past 30-60 days... Never had a problem before... HOWEVER ... TODAY, walk in today to get a personal pan pizza... Not wearing a mask due to religious freedom exemption/medical exemption, as allowed per gov order (EO-GA-29)1) nobody even acknowledged or greeted her as should be customary...2) the girl making pizzas had her mask pulled down off her face and wearing no gloves3) the cashier/manager/whoever walks from the back area with no mask but he hurries to put on his mask(Note there is also a huge plastic sheet between the cashier and customers)4) then the cashier/manager/whoever has the AUDACITY to refuse service even after my explaining the religious/ medical exemption he says that IT DOESN'T MATTER (which is a direct violation of BOTH TEXAS CONSTITUTION AND FEDERAL LAW and the govenors orders EO-GA-29)
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September 2023 by Rachel Cotton
By far the best pizza ive had in a long time
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August 2023 by Jacob Hardin
So placed a order that come out to $100 and part of the order was for wings. Then they wanted to charge me for a ranch dressing, wings are supposed to come with a dipping sauce. Not to mention the wings look like popcorn chicken with hardly any hot sauce. The pizza was not well done like asked. Looked like had been in oven for only 5 minutes. Will go to Mexia pizza hut from now on!
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July 2023 by Justin Greathouse
I love pizza hut!The reason I didn't give 5 stars is because they are severely understaffed at this location. I ordered mine online for carryout and when I picked it up there was 1 young lady in there working. She had a smile on her face, but she looked really tired. The last several times I have ordered from this place, they seem to be always short on staff.Maybe they should target the high schoolers for part time work. If they hired 15 & 16 year olds, then they wouldn't be short on staff.
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July 2023 by Shelley Johnson
Spent almost $40 on 2 large pizzas got them home they where burnt and could not eat them I called to let them know they did not offer to make it right just said okay will have general manager check oven then hung up on me
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June 2023 by Jason Irwn
Good pizza, never order off the menu, though. Without a deal you are going to spend a lot of dough