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December 2023 by M B Makecha
Had an appointment at 9 am. Waited till 12.30 and my car was still not taken in. Walked away. Terrible experience. It's not that they were busy. Kept telling the technician has gone on the test drive. Who goes for a half hr test drive. There's something wrong with the Firestone locations in this area. During Thanksgiving my son has an appointment for alignment. When he went there he was told machine is broken. When he requested oil change the minimum cost was $89 as his car only took certain kind of oil {was told that}. I told him to go to Walmart and get the oil changed. Many of my friends have the same terrible experiences. Not just bad terrible. Hope someone at Firestone notices this and tries to make improvements.
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December 2023 by cruz vidal
They don't work on diesel vans
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November 2023 by Jc Marx
$175.99 to replace a low beam bulb? And then they try to get me a bulb wattage I don't need? I was born midday not yesterday.
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November 2023 by Rachel Michelle
Nice guys, quick and great price. They have a nice roomy waiting area to set in with bathrooms. While waiting we decided to take a walk across the street to get ice cream. On the way we got to see the biggest,prettiest undamaged pinecones. We took a few home to decorate. After getting there to the ice cream place my phone rang and it was the employee at Firestone telling me my vehicle was ready to go.
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September 2023 by George Glaze
Had tires put on and they did a fantastic job!!
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August 2023 by Joe G
Knowledgeable friendly staff, walk ins taken within minutes.Recommend for: people who want their car work guaranteedI stopped at this location in July when my AC went out (I called the location before coming). The staff was friendly on the phone and in person, they were competent and took my car back right away to begin working on it. They have a waiting area with free coffee, water, and phone chargers bathroom was decently clean. I did not use it but they do have a key drop for vehicle after hours drop off.
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July 2023 by Dinah Barriere
Got there at 8:15 in the morning and was told that I had a few cars ahead. That it would be a wait so I went home waiting for a call. After 4 p.m., I called and was told that they hadn't pulled my car into the shop yet and it probably won't be till tomorrow. I was very upset because my vehicle had sat there all day. I was not told that it would take all day long to get it even checked for the problem with my AC. I wasted my entire day off with my car just sitting outside. Went picked it up at 5:30.
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July 2023 by Lacy “foodie2015”
Great place to go, we purchased our tires from another location but planned to stop at this one for a free rotation. Called to check wait time and staff answered promptly and were 100% transparent about wait times.Couldn’t ask for more.
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July 2023 by Michelle Stasio
Ask questions and get a second opinion. I understand that a company has to make money, but is it worth it at the expense of the company's integrity?
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March 2023 by Jeanna Pressler
Trying to get an alignment one day was told to come back waiting another hour and a half don't know what they're doing should get better help
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March 2023 by Dirk Lyles
They will have you out asap got customer service
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February 2023 by Jamie Cohrt
Inspection was quick and easy. Jim was very nice and helpful.
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January 2023 by Daryl T.
Firestone is always my go to for and repairs needed in our vehicles. Anything from oil change to tires. They also perform all diagnostics needed as well as repairs. Weather check engine light or ABS light or running bad or not running. They truly are the Complete Automotive solution! Thank you Firestone!
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December 2022 by Ira Pickard
John Turnage did a great job getting my vehicle inspected. He was short handed but handled everyone with respect and in a timely manner as possible.
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December 2022 by Donald Richards
So far, suitable. We'll see how the after service is and how long the wait time is.