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October 2023 by Oliver Moak
Really nice people and nice place to rent from.
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December 2022 by mari aquillard
This place was not there when we came by to pick up trailer. We called U-Haul they sent us somewhere else that was closed. So….We asked if we could just pick up at a place in Lake Charles since that’s where we were headed. So they sent us to a U haul center. They wanted another 50 dollars. So we paid. But we had paid online prior. So once we investigated….the reason for the charge was a one way trip. It was not our fault that two locations weren’t there. Even though it washed our fault an the uhaul lady on phone never said it would be 50 dollars more. Very disappointing! So just a heads up on U Haul.
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December 2021 by Randall Cooper
Uhaul is great here . I Haul , They Haul . We all Haul with a U-Haul
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July 2021 by Mickey Cordeau
No problem here.
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June 2021 by Ed Thompson
$5 ENVIRONMENTAL FEE on top of truck rental
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March 2021 by Melissa Wilredge
U haul dealer, easy to reserve. They sell packing supplies if you need also.
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August 2019 by Trana Jones
I've been with them a couple years now! Great place! The only thing I don't like is the cost of my storage and it has gone up twice!
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February 2016 by Gabbie Walch
ABSOLUTELY AWFUL. In Conroe, Texas for a car show and we're traveling back to New Orleans to go home and my boyfriends truck starts to kill and we feel as if we aren't going to make it back home safely. We call this location and the lady that answered the phone proceeds to get all of our info and tell us she has a trailer available for pick up. We told her from the start of our ten minute phone call that we needed to pick it up right then and there. We're literally 10 minutes away from this location to pick up the trailer and she tells us we can't because they closed ONE minute ago. This location needs to learn customer service and how to update their hours on the internet because it says on the actual U Haul website that they close at 5 NOT 4. This woman could have waited TEN MINUTES for us to get there and pick up the trailer. Now we are driving 4 hours away in a truck that isn't safe to drive because that's the ONLY location around us that had a truck trailer available. It's not like we can just leave our vehicle laying around Texas when we live 4 hours away. Poor poor poor service. We called other u haul places around us and they did not have any truck trailers available and even mentioned that they would have waited an extra ten minutes for us to get to them if they had one to rent to us and if we couldn't make t in time. I do not recomend this place. Drive an extra 20 miles to the next u haul rental place.
