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March 2024 by Bre K
Believe the complaints regarding the pharmacy. If I could give 0 stars- I WOULD! WILL be contacting corporate. Literally drove by the pharmacy which wasn’t busy. Got home to be informed that my actual pharmacy had been trying to contact them to see if they had my medication in stock- but nobody answered. I called myself after being on hold for 15 minutes- I disconnected and contacted the front end of the store. CVS is NOT that busy ESPECIALLY here. When people need their medication- you don’t neglect them. If you can’t do your job- RESIGN!
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February 2024 by e johnson
Just choose different pharmacy and save yourself the nightmare
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February 2024 by s. smith
Rude, sarcastic, disgusting workers. Some of the worst retail experiences i’ve ever experienced are each stories relating to this particular location. Both the front end team and pharmacy staff tend to be absolutely awful to interact with. Seems that the company doesn’t truly put much pride in its workers given their rude attitudes, unnerving behavior, and overall poor performance towards unsuspecting customers. I can go on and on about how jarring some of my interactions have been with these people.
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February 2024 by Alissa Vande Vaarst
I have zero complaints about the customer service of the front-end of this location, but this pharmacy is abysmal. The wait times are forever long even for prescriptions that are ready, even when you have an appointment made. I’ll never be using this location for anything medical/pharmacy related.
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February 2024 by Emily Spiva
We came to pick up a prescription for my boyfriends finger and it wasn’t ready when we got there but he said if we waited a bit they would get it done, usually at other pharmacies they just tell you it’s not ready and you have to come back. Anyway, we walked around the store until it was ready and a man worker talked with me and even gave his best wishes for my boyfriend’s finger. Then I was looking at a small Claire’s section and a female worker walked by and informed me that there was a larger section if I wanted to check it out, they were both so nice and helpful. The same man checked us out and again asked my boyfriend how is finger was and told us to have a good night. Super nice staff. So Impressed!
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February 2024 by Tom Guynes
Very helpful in helping me find what I needed.
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February 2024 by Normy Norms (Destauf)
they never have the prescription ready even when they send you the message it's ready.
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February 2024 by Kathy Mansfield
The pharmacist is rude, hateful and doesn't want to do his job or be helpful! Never using them again.
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December 2023 by Christopher Miller
Absolute worst experience at a pharmacy ever. The African lady in the pharmacy was absolute ?️!
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October 2023 by Bradley DeHaan
took 5 days for ivermectin prescription to be ready and when we tried to pick it up they said the don't fill ivermectin prescriptions. Will never set foot in store again.
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October 2023 by Juggalo Boss
Second time my wife has gone in this store to be hit on by an employee in this location in gun barrel city, you now have lost our business!
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September 2023 by Gigi Kelley
If I could leave no stars for the pharmacy I would. They never get the prescriptions right. Never ready on time. The app does nothing, because apparently the store doesn't fill the orders you request on the app. Pharmacist never does consultations for new prescriptions. No one knows what there talking about when it comes to medications. Terrible pharmacy.
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September 2023 by Amy Huber
Been on hold for over an hour no one has answered. My doctor has sent my prescription over 3 times with confirmation they received but when I do get a hold of them they don’t have it. Love that I have to go here because of insurance.
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September 2023 by Josh Parker
Called in a prescription 9 days ago. Figured 9 days was enough time. Nope I was wrong they needed 20 more minutes. When I questioned him about it, he ignored me and started speaking to the next person in line.
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August 2023 by Shelby Nicole
Worst pharmacy I've ever experienced. They never have your prescriptions ready when they say they are ready and they always have a horrible attitude