Metro by T-Mobile provides prepaid plans and phones from brands like Apple and Samsung. Reviews note a very helpful and friendly staff who walk customers through plans and phone differences, assisting with switching services and transferring data efficiently. The experience is described as hassle-free, professional, and easy, especially compared to stressful experiences with other carriers. While some reviews mention occasional issues with employee rudeness at other locations, the store at 824 W Main St is highlighted for its excellent, efficient service that gets customers in and out quickly with working phones.
Alan was super kind and helpful with my phone upgrade. Super nice very professional.
November 2024
Confusing because there is a Metro by t mobile and about a mile away there is a T Mobile
August 2024
Allen was the MOST helpful person I have ever dealt with while purchasing a new phone. We have been with Metro for a few years and every employee I deal with is rude and incompetent. The Gun Barrel, TX store is the place to go! Thank you Allen ??
